3: Customer-centric Product Management
3.5: Research Customer Journey
3: Customer-centric Product Management
3.5: Research Customer Journey - Online Tutor, Practice Problems & Exam Prep
Video duration:
1mSkip to main content
Table of contents
- Introduction2m
- 1: Introduction to Agile Project and Product Management52m
- 1.0: Learning Objectives1m
- 1.1: History of Project Management as a Profession10m
- 1.2: Need for Incremental and Iterative Delivery9m
- 1.3: Agile Manifesto8m
- 1.4: A Customer-centric Approach to Product Delivery3m
- 1.5: Product Management in a Modern World2m
- 1.6: Overview of Agile Delivery Frameworks8m
- 1.7: Use Case Review: From Blockbuster to Netflix3m
- 1.8: 1 Review and an Exercise5m
- 2: Product Goal Setting37m
- 2.0: Learning Objectives0m
- 2.1: Develop and Implement Objectives and Key Results (OKRs)8m
- 2.2: Understand Product Management Basics9m
- 2.3: Implement Design Thinking1m
- 2.4: Incorporate Lean Startup Practices5m
- 2.5: Understand Modern Product Practices2m
- 2.6: Product Design Case Study3m
- 2.7: 2 Review and an Exercise5m
- 3: Customer-centric Product Management43m
- 4: Requirements Gathering and Maintenance44m
- 4.0: Learning Objectives1m
- 4.1: Agile Requirements Elicitation and Iterative Delivery8m
- 4.2: Scope Management in Agile vs. Waterfall6m
- 4.3: Product Backlog Taxonomy7m
- 4.4: Practices of Product Backlog Management3m
- 4.5: Prioritization in Agile3m
- 4.6: Product Backlog Refinement5m
- 4.7: User Story Mapping3m
- 4.8: 4 Review and an Exercise4m
- 5: Agile Delivery Practices48m
- 5.0: Learning Objectives1m
- 5.1: Comparison of Agile Frameworks11m
- 5.2: Agile Team Topology and Organizational Structure3m
- 5.3: Agile Roles and Responsibilities8m
- 5.4: Agile Estimation and Planning10m
- 5.5: Agile Events (Ceremonies)4m
- 5.6: Agile Definition of Done2m
- 5.7: Case Study: Agile at Spotify2m
- 5.8: 5 Review and an Exercise3m
- 6: Agile Culture and Communications Management36m
- 6.0: Learning Objectives1m
- 6.1: Continuous Improvement8m
- 6.2: Agile Culture and High-performing teams4m
- 6.3: Agile Communication Practices and Remote Work2m
- 6.4: Intercultural Communication in Agile Teams2m
- 6.5: Global Cross-functional Teams and Best Practices1m
- 6.6: Agile Retrospectives3m
- 6.7: Case Study: Agile Transformation9m
- 6.8: 6 Review and an Exercise3m
- 7: Business Agility49m
- 8: Your Journey to Agility42m
- 9: Summary1m