Shape the future of education


Our 2020 Sustainability plan is built around three pillars: Be a trusted partner, Reach more learners, and Shape the future of education. This section explains ‘Shape the future of education’.

Shape the future of education

The pace of change in education is faster than ever before. To remain at the forefront of these changes, we constantly review, refine, and evolve our products and services to ensure they provide the best outcomes for learners.

We invest in and develop new technologies to make learning as personalized, adaptive, and effective as possible, and to provide the 21st century skills learners required for success.

Through participation in multi-stakeholder forums and partnerships, we share insights and learn from others in order to shape the global education agenda and push the boundaries of what is possible.

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Pillar summary: Shape the future of education

The table below summarizes the areas of our operations covered by our ‘Shape the future of education’ pillar. Each of these areas are explained in more detail in our Sustainability report 2015.

The table below summarizes the areas of our operations covered by our ‘Shape the future of education’ pillar. Each of these areas are explained in more detail in our Sustainability report 2015.

Measurably improve learning outcomes

We offer a comprehensive range of products and services to help people learn at all stages of their lives. These are carefully researched, expertly developed, and continually improved to ensure that they deliver the best possible learner outcomes that enable people around the world to make progress in their lives.


Foster 21st century skills and competencies

One of the key measures of success for our products is whether they provide learners with the skills they need to succeed in the next stage of their learning, career, or life journey. In recent years it has become increasingly clear that basic reading, writing, and arithmetic, while essential, are not necessarily enough.

The importance of non-cognitive skills – usually defined as abilities important for social interaction, such as creativity, critical thinking, grit, and communication – is also pronounced.


  • Employability
  • Global citizens
  • English language skills

Contribute to research and knowledge

Our products and services are based on robust research about the needs of learners and institutional customers, and effective teaching and learning methods. We share our insights with others in order to raise the bar in education and improve standards everywhere. We are particularly proud to share our efficacy story (visit, about how we are enhancing learning outcomes through our products and services.


  • Working with educators, learners, academics, and other experts
  • Publish reports and white papers on critical issues in education
  • Engagement with government, industry stakeholders, and academia
  • Collaborate with leading organizations to develop and disseminate research

Topics in 2016: adaptive learning, artificial intelligence in education, and building efficacy into learning technologies

Engage with others to promote quality education

As the world’s learning company, we have a responsibility and capability to play an active role in helping shape and inform the global debate around education and learning.

We are active participants in multi-stakeholder, collective action initiatives that aim to strengthen global education systems, explore the role of the private sector in global education and development, and advance global goals.


  • Supporting dialogue and collective action
  • Contributing to public education
  • Partnering with others in the private sector