Replacement of most chapter opening vignettes with new ones on companies including Facebook, MITRE, and McAfee.

Expanded discussion of global issues in staffing throughout the book.

Revision of the “The Legal Context” chapter (Chapter 3) to address current changes in legislation and court decisions including pay discrimination, EEOC claims, and the Genetic Information Nondiscrimination Act and an expanded discussion of the use of concentration statistics in establishing adverse impact.

Addition of figures and supplement to the measurement chapter (Chapter 8) for more advanced treatment.

Addition of new exercises throughout the book including an Ivey job offer negotiation exercise in the instructor’s manual available free for users of this book.

Updated citations, statistics, and a wide variety of company examples throughout the text, including the examples of Google, P&G, QVC, Apple, PepsiCo Deloitte, and Southwest Airlines.

Additional material on outsourcing as a sourcing option.

Expanded discussion of the use of technology throughout the staffing process.

The addition of information on current sourcing and recruiting tools and techniques including mobile career sites, internet sourcing web sites, and social media and networking sites including LinkedIn, Twitter, and Facebook.

Provision of new and additional material for instructors in the Instructor’s Manual.

Chapter-by-Chapter Changes:

Chapter 1

Added discussion of the potential importance of hiring an exceptional rather than an average performer.
New case study on fictitious Atlas Corporation.

Chapter 2

New examples of companies including P&G, QVC, Goldman Sachs, and Google
Updated website addresses for staffing related standards and ethical guidelines
New discussion of performance differences in different jobs and the implications for a high return on a staffing investment
New discussion of outsourcing and the role of local expertise in recruiting globally

Chapter 3

Updated legal information, including information on misclassifying independent contractors, the WARN Act, and the legal use of assessment test results
Updated statistics and examples including Goodwill Industries and Best Buy
Expanded discussion of the Genetic Information Nondiscrimination Act of 2008
Added information on pay discrimination
Expanded discussion of interpreting concentration data in establishing disparate impact
New case study on Pfizer

Chapter 4

New opening vignette of MITRE Systems
New discussion of performing an organizational analysis to identify personality attributes that support the organizational culture
Updated discussion of best practices in writing a job description
New examples including Red Lobster and PWC
Expanded discussions of critical incidents, unstructured interviews, and the definition of tasks in the task inventory job analysis approach
New material on interview guides

Chapter 5

New opening vignette of Black Hills Corporation
New examples including Saudi Aramco, FM Facility Maintenance, UPS, 3M, and Con-way Freight
New discussion on identifying critical jobs
New discussion of legal factors influencing labor demand
New discussion of how reducing labor expenses as a cost cutting tool can backfire
New information on using external talent networks to manage temporary skill gaps </l

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