Iteratively creating and testing solutions
As we design our products, we aim to build a body of evidence that our designs will support learning. This requires an iterative process of design and testing.
In support of the larger product design efforts, the learning design team often starts with very basic prototypes — sometimes even just sketches on paper — and gets student feedback on their ideas. Student feedback might begin with self-report surveys and build to incorporate learning analytics, interviews, or other early validation testing. This in turn might inform task analyses that lead to more complex and longitudinal beta-style testing — that is, testing that involves students trying the product out.
When appropriate, students interact with prototypes and work with us to develop design ideas. In each iteration, we are looking not just at what students like, but also at whether what they like is expected to impact their learning. This progressive refinement of a learning experience — which is conducted as part of the larger product design process — results in an increased likelihood that the finished product will support identified needs and achieve desired learner outcomes.