Operations and Supply Chain Management, 15th edition

  • Jay Heizer
  • , Barry Render
  • , Chuck Munson

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Over the past 40 years, Operations and Supply Chain Management has reached 2 million readers with employable skills in operations management (OM). Taking a practical approach, the authors provide unmatched behind-the-scenes coverage organized around 10 OM strategy decisions.

The 15th Edition adds a new focus on supply chain management (SCM), reflecting its critical role in operations. New SCM and AI material and problems, along with real-world applications and company vignettes, offer the modern context and problem-solving practice needed for career success. In this edition, a new running Video Case on Oregon State University’s football stadium rebuild shows OM and SCM in action.

Published by Pearson (May 13th 2025) - Copyright © 2026

ISBN-13: 9780135350515

Subject: Operations Management

Category: Introduction to Operations Management

PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT

  1. Operations and Productivity
  2. Operations Strategy in a Global Environment
  3. Project Management
  4. Forecasting

PART 2: DESIGNING OPERATIONS

  1. Design of Goods and Services
    • Supplement 5: Sustainability in the Supply Chain
  2. Managing Quality
    • Supplement 6: Statistical Process Control
  3. Process Strategies
    • Supplement 7: Capacity and Constraint Management
  4. Location Strategies
  5. Layout Strategies
  6. Human Resources, Job Design, and Work Measurement

PART 3: MANAGING OPERATIONS

  1. Supply Chain Management
    • Supplement 11: Supply Chain Management Analytics
  2. Inventory Management
  3. Aggregate Planning and S&OP
  4. Material Requirements Planning (MRP) and ERP
  5. Short-Term Scheduling
  6. Lean Operations
  7. Maintenance and Reliability

PART 4: BUSINESS ANALYTICS MODULES

  • A. Decision-Making Tools
  • B. Linear Programming
  • C. Transportation Models
  • D. Waiting-Line Models
  • E. Learning Curves
  • F. Simulation
  • G. Applying Analytics to Big Data in Operations Management

Online tutorials

  • Statistical Tools for Managers
  • Acceptance Sampling
  • The Simplex Method of Linear Programming
  • The MODI and VAM Methods of Solving Transportation Problems
  • Vehicle Routing and Scheduling