Pearson+ in your campus store

Resources and support articles to support the Pearson+ eTextbook redemption journey

What is Pearson+

Pearson+ is our new eTextbook platform. The Pearson+ subscription service for students gives them flexible, affordable access to Pearson eTextbooks, course-specific video collections in Channels, and exclusive offers. Pearson+ provides enhanced eTextbook features, including an easy-to-use interface, offline access, enhanced search, flashcards, audiobooks, and so much more.

Exciting improvements for Spring 2023!  

We’re delighted to announce that for Spring courses, when students purchase the Single Access option, the title they purchased will automatically populate on their library bookshelf.

This will simplify the registration process and reduce errors where students had previously missed this step.

How do campus stores sell Pearson+?

Pearson+ access codes are available on demand through campus stores via RedShelf or VitalSource using an API call to generate a code for each student purchase. Please note, Pearson+ is not available for bulk buys or through Oasis.

What are the access models?

There are two ways to purchase Pearson+

A Pearson+ Single Access purchase gets the student access to one title and is $39.96 for four (4) months.
A Pearson+ Multi Access purchase gets the student access to over 1,500 Pearson titles and is $59.96 for four (4) months.

How is Inclusive Access/Equitable Access impacted by Pearson+?

There is NO CHANGE to IA/EA. You will continue to use perpetual (lifetime) access eBooks for your IA/EA adoptions.

Does Pearson+ include Courseware (Revel, Mastering or MyLab)?

No. Pearson+ does not include access to MyLab, Mastering or Revel products. You’ll continue to purchase these as you currently do.

However, if students are using MyLab or Mastering with an integrated eTextbook, they will get access to the eTextbook via Pearson+ without having to do or pay anything extra. Pearson+ access is an integrated part of the MyLab and Mastering products and now include Pearson+ Channels with videos and practice questions organized by key course area.

What is the return period?

Do students need a credit card to register for Pearson+?

How does the registration process differ from the current eTextbook process?

Is access for four (4) months or 120 days?

It is a four-month term that is calendar based. The expiration date is four (4) months from day the student redeems their access code. (not from purchase date)

For example, if they purchase their access code on September 2nd and redeem their code on September 10th, the last day of their access is January 10th.

Can a student use two Pearson+ access codes at the same time?

What if the student already purchased and redeemed a Single Access code but discovers they need Multi Access?

If a student needs to change their access from a Single to Multi, they have two options:

If they are within the 14-day return period, they can return their Single access code to the campus store where they purchased it and buy Multi access instead.
If it’s after the return period, they can upgrade directly via www.PearsonPlus.com at a pro-rated rate.

What if the student purchased their Pearson+ access directly from Pearson and wants to pay with Financial Aid instead?

If needed, how does a student get a refund for the Pearson+ access code?

What happens at the end of the four-month access period?

There are 3 options students can take at the end of the access period:

Students can simply let the access expire
They can purchase a new four-month code through their local campus store for the next term (stores are unable to sell month-to-month access).
They can extend their purchase with month-to-month access directly from www.PearsonPlus.com (before the expiration date) for $9.99/month for Single access and $14.99/month for Multi access.

Can my campus store order bulk Pearson+ codes through Pearson or OASIS?

How does a student contact Pearson Customer Support?

The student can reach out to Pearson Support through the Chat icon on www.PearsonPlus.com. In the Help Center, they can find answers to issues pertaining to the redemption of a purchased access code, upgrading access from a Single to a Multi, and accessing their eTextbook(s).

Returns or cancellations for access codes purchased in the campus store must be handled by the campus store.

I am an Inclusive Access campus

Q: I’ve got a lot of IA, how do I position Pearson+?

A: Pearson+ is not currently available for IA courses, you’ll continue to use perpetual eBooks.

However, Pearson+ makes for a great, affordable option for students that opt-out of IA and for your Student Choice adoptions where eBooks are used.

I am an Equitable Access campus

Q: We’ve got an Equitable Access program in place, can I sell Pearson+?

A: Pearson+ is not currently available for EA courses, you’ll continue to use perpetual eBooks.

However, Pearson+ makes for a great, affordable option for students that opt-out of EA.

I currently use print textbooks

Q: How will Pearson+ impact my course if I’m using a print textbook?

A: Pearson+ gives your students an additional affordable option to access their text in a digital format through an enhanced experience at a low monthly cost.