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We know businesses that invest in skills development are more likely to retain top talent, and see many other benefits as well. Upskilling your team's English proficiency can have a transformative effect on the business, leading to new opportunities, growth, and a more engaged workforce. However, implementing a corporate language learning program can be challenging. Using traditional goal-setting frameworks can support you and your team on this journey. Here's how:

To compete in the modern business space, many organizations are shifting to a more global way of working.

The COVID-19 pandemic accelerated digital transformation and globalization across industries but, as many businesses look now to sustaining future growth, the question is: what powers a successful, global organization?

Why English proficiency is key to unlocking international success

According to Pearson’s 2022 Power Skills Survey, one of the biggest factors in effective workplace globalization is the use of English as a common language. The report states “Adopting a common language and ensuring that the entire workforce can access it has become more important than ever before.”

It points to statistics from rising economies in Southeast Asia, showcasing the strength of English use and their respective booming industries:

• In Indonesia, Southeast Asia’s largest economy in terms of GDP, the service sector employs nearly half of the country’s local workforce.
• In Thailand, nearly 60% of the country’s GDP is generated by tourism and export-oriented production. Vietnam, one of APAC’s fastest-growing markets and a rising manufacturing powerhouse, counts the US among its top trading partners.
• The Philippines’ business process outsourcing (BPO) sector, a key pillar of the country’s economy, employs 1.3 million people.

The power of effective communication

Pearson’s 2022 Power Skills Survey is a drop in the ocean of reports hailing effective communication as one of the top factors to both personal and business success. Good communicators have been linked to higher performance in school, at work and in their personal lives. It is no surprise then that good communicators are highly sought after by talent recruiters.

With many businesses moving to hiring outside of traditional location boundaries, more languages are inevitable in the workplace. So, can good communication transcend language barriers?

As the statistics gathered by the Power Skills Survey show, there is evidence that sharing one common language, and therefore enabling more effective communication, can improve business opportunities, workforce growth and ultimately the economy. In the survey report, Norlida Azmi, Group Chief People Officer at Axiata, said:

“Communication is a critical skill that sets the foundation for not only leadership competencies, such as people management and coalition building, but also for wider and effective stakeholder management in the ecosystem – communicating with our shareholders, customers and the communities that we operate in.”

English: the official language of business

While communication for globalization can look different for different markets, the English language is recognized as the prevailing choice for multinational companies. The Harvard Business Review says:

“The need to tightly coordinate tasks and work with customers and partners worldwide has accelerated the move toward English as the official language of business.”

So, with businesses now fighting to grow in a global marketplace, unlocking the power of the English language is crucial to success.

Assessing English proficiency within your organization

The survey shows that many organizations have work to do in this area, even if they view strong English proficiency as extremely important to their roles. It details the current state of assessing candidates’ English language proficiency and the percentage of organizations that have strategies in place to upskill their employees English proficiency. Both leave room for improvement.

According to the survey, the number one way talent acquisition managers test English language skills is at the interview (58%), although 37% aren't measuring English language skills at all. This can be problematic later down the line, as not all four language skills (reading, writing, speaking and listening) will be accurately represented in an interview.

Meanwhile, 27% of businesses use computer-based tests and 14% use paper-based tests to assess English language proficiency. By getting standardized test results, talent managers can more accurately assess if candidates’ English proficiency is suitable for the role, making for more confident and successful hires.

Strategies for English upskilling

Talent managers can also pass on these insights to learning and development managers to help them implement effective English language upskilling programs. While this investment can empower employees to perform better in their new role, it may also improve employee retention and even lead to succession and impact business growth.

 Whether organizations choose to hire new talent with higher levels of English proficiency or invest in learning and development programs to build their employees’ language skills, there are tools available to help.

Pearson Language Solutions for Work enables talent and learning and development managers to fast-track and simplify their recruitment and training processes, giving you total confidence that your candidates and employees have the English language skills to drive your business forward. Find the best language assessment and learning solutions for your organization here.

Drive your business forward with language training

If you liked this blog post and want to learn more, download our PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

Developing collective language proficiency is one of the most dynamic ways you can promote and invigorate diversity, equity and inclusion within your organization. Here’s why.

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There’s an often-overlooked core workplace skill that, when prioritized within learning and development programs and hiring processes, has the power to energize your diversity, equity and inclusion (DE&I) initiatives - sparking huge potential for international business growth.

That core skill is language proficiency. Effective and inclusive language has the power to reinforce diversity, helping employees express themselves authentically and promoting a sense of belonging across teams.

We know that diversity drives positive business outcomes (companies in the top 25% for ethnic and cultural diversity were 36% more profitable than those in the bottom 25%, a McKinsey survey found). It follows, then, that embracing English language learning across your organization is one of the most effective ways to reinforce your DE&I strategy, unlocking business growth across existing and new markets.

The message that resonates in Pearson’s Skills Report Outlook 2022 is that the most in-demand power skills today are not technical but human, soft skills, like communication. Being able to communicate confidently powers all other business skills and strengthens your DE&I strategy—a strategic imperative for businesses.

Forward-thinking companies know that the driving force behind a truly inclusive workplace is language learning. Let’s explore why investing in language skills is the key DE&I enabler that can help unlock your organization’s potential for growth.

5 ways improved language skills can advance DE&I in your organization

1. Better language skills mean more confident communicators

Strong relationships are the bedrock of an inclusive workplace, and language learning refines core business communication skills like active listening, negotiation, conflict resolution and empathy. Confident communicators can influence, persuade and help advocate a positive DE&I narrative for your business, inspiring others to speak up along the way.

2. Language learning promotes collaboration

Upskilling your team in language proficiency helps to break down language barriers and allows for more inclusive participation and collaboration across diverse groups. Better language skills enable trust to be built and maintained among teams and can promote more inclusive decision-making processes too.

3. Language development fosters a sense of belonging

Gallup says that a sense of belonging develops when identities align. Employees want their individual identity to align with the company’s identity, creating a feeling of connection and belonging. Building English language proficiency helps to cultivate a welcoming environment where everyone feels a sense of belonging. When employees can express themselves and contribute their thoughts and feelings, they feel like an important and integral part of the team.

4. Enhanced language skills spark fresh perspectives

Developing language skills unlocks the door to more diverse views and new ideas. It encourages and empowers employees to have the confidence to voice their opinions. Fresh perspectives and ideas that come from language learning don’t just reinforce your existing DE&I initiatives—they can also unlock new opportunities and drive positive business outcomes.

5. Language proficiency helps you tap into new markets

We know that companies that invest in DE&I are 70% more likely to capture a new market. To thrive in an increasingly global marketplace, organizations are driving language learning to boost market access and open the door to new customer segments. To reach those new markets, you must be able to speak the language fluently, understand its cultural nuances, and communicate effectively to build effective and authentic relationships.

Energize your organizational DE&I strategy by unlocking more confident communicators with Mondly by Pearson—a suite of language learning solutions designed to develop employees’ language skills with flexible, engaging and workplace-relevant content.

Want to find out more about powering your DE&I strategy and driving global growth with language learning?

There are three standout reasons why recruiters use artificial intelligence (AI) tools in their hiring process: to save time, provide valuable insights and to make their jobs easier.

The recruitment process is vital to any thriving business, but it can be time-consuming and labor intensive. Sourcing candidates, screening resumes, conducting interviews and making hiring decisions can be stop-start, with some time-wasting tasks and reprocessing. However, as technology continues to evolve, the role of AI in recruitment is becoming increasingly important.

With the help of AI, Talent Acquisition leads can improve their recruiting processes, save time and find better-quality candidates. 96% of senior HR professionals believe AI greatly enhances talent acquisition and retention.

The modern workplace is constantly evolving and undergoing a paradigm shift in performance management. The focus is now on fostering a culture of continuous learning and development, rather than merely holding employees accountable. It is particularly important to prioritize this shift when it comes to enhancing language and communication skills within your team.

It is important to connect performance management with language learning goals, as English skills are highly valued by both employees and businesses.

Anyone who’s ever taught a business English class knows that their students are busy people. Sometimes they get sidetracked by their other tasks - even during class. This means we have to make the most of the time we have with our learners and focus on what they really need.

How you do this depends on the sector your students work in (or plan to work in), their previous experiences studying English and their own strengths and weaknesses.

Teachers often focus on teaching hard skills, such as writing reports or running meetings. We do this because it can be challenging for many business students to do these things in English and also because hard skills have an immediate and positive impact on their workdays.

But, if there’s one thing that all business people can benefit from, it’s soft skills.

Soft skills are interpersonal or people skills. They include things like active listening, teamwork, decision-making and influencing skills. Mastering these skills will help students progress more rapidly and become more independent learners. However, isolating the specific vocabulary or grammar structures that these skills use is complex and they often get overlooked in language learning classes as a result.  

Are you thinking about embarking on a career in education? If so, you’ll be opening the door to an entire world of possibilities. An education degree can help you to work anywhere in the world, making it one of the most rewarding career paths you can choose. In this blog, we’ll delve deeper into just how this field of study can broaden your horizons more than you ever thought possible.

Why choose an education degree?

Without teachers, there are a lot of valuable life lessons that we just wouldn’t learn. Of course, learning isn’t just limited to the classroom, but educated teachers seem to consistently have the most impact on young people all over the world. This potential to change young lives is what makes studying for a teaching career desirable for many.

Studying education will also enable you to work from anywhere that you like, as teaching jobs are widely available across the world. The opportunity to teach English to second-language learners in particular can be found in even the most remote locations. Teaching abroad frequently comes with perks, too, including free accommodation, assistance with travel, and the chance to meet people from all walks of life.

Where can I work with an education degree?

In short: almost anywhere. Some of the most popular places people immigrate to with an education degree include Australia, New Zealand, the UAE, and Saudi Arabia. The latter is particularly attractive, as international school teachers are paid well here, and frequently awarded free accommodation and travel.

Saudi Arabia is also known for its vast riches, which they invest in building beautiful, gated communities for their expats. These often include air-conditioned housing and community pools. If you choose to relocate here, you’ll usually find yourself teaching a mixture of fellow expats and locals – most people find the exposure to such vastly different cultures particularly exciting. 

Teaching schemes and programs are available to people with relevant education degrees and overseas teaching roles are always in demand, so it's not uncommon to see new programs pop up over time. Make sure to check out relevant embassy and government websites for up-to-date news on schemes that are running.

If you find a program that interests you, make sure to do your research and find out from others who've participated to ensure its the right program for you. One person's experience teaching can be a lot different from someone else's. The kind of wage, accommodation and benefits can differ greatly depending on the scheme and where you work so its a good idea to research that, comparing it to the area's cost of living.

What should I study alongside my education degree?

If you’re choosing to study education you’re already on the right path to an enriching international career – however, you may wish to study other subjects alongside this to make sure that your future job applications stand out.

An English degree complements education studies nicely. The English language teaching market created approximately £1.4 billion annually as of 2020, and this number continues to grow. Alternatively, subjects such as maths and computer science continue to be popular choices for hiring companies abroad.

Education is generally seen as the precursor to a PGCE (Postgraduate Certificate in Education), which enables you to work abroad. In the UK alone you have the choice of 1,125 courses in Education as of 2023, so when it comes to getting started on your academic journey, the options are endless.

Education: the key to the world

Studying education at degree level will give you the key to the wider world, and is the first step towards a rewarding international career. If you choose to go down this route academically, you’ll have the opportunity to submerge yourself in vibrant global cultures. So, choosing to study for an education degree is sure to be the start of an exciting journey.

When it comes to business, communication is key. Knowing how to use business English idioms can really help you express yourself, make connections and achieve success. These colorful expressions add depth and nuance to our conversations, making it easier to communicate confidently and effectively. 

Today, we explore several commonly used idioms you might come across when using English in the workplace, providing examples of how they can be used and shedding light on their meanings.

Ballpark figure

A ballpark figure means an estimate or rough guess of a quantity or value. It's a handy way to give a general idea or range without getting too into the details. This can be really helpful during negotiations or planning when you don't need exact numbers. Ballpark figures give you a sense of the bigger picture without bogging you down with specifics. 

In the red 

If someone says they are "in the red", it means they are having a tough time financially and are experiencing losses or negative cash flow. This happens when expenses are more than the money coming in, resulting in a negative balance or deficit. The term originated from using red ink in financial records to indicate negative numbers.

Blue-sky thinking

A way to describe a really creative and outside-the-box approach to problem-solving or brainstorming. Basically thinking or brainstorming without any boundaries or limits. A manager might encourage a team to do some blue-sky thinking, allowing them to come up with some very imaginative ideas and concepts. 

Square the circle

An idiom for attempting an impossible task, originating from a math problem where you can't create a square with the same area as a circle using just a compass and straight edge. Someone may say trying to reach a solution all clients were happy with was like trying to square the circle, implying that it was a difficult and almost impossible task.

Don't put all your eggs into one basket

This saying suggests that relying on just one strategy or investment is not wise. It emphasizes the importance of diversification and spreading risks for long-term success. To achieve sustained success, a financial advisor may suggest to their client to diversify their investment portfolio and not solely rely on one option.

Make ends meet

The meaning of making ends meet involves being able to complete a task or project using the existing income or resources. It requires efficient management of finances to cover necessary expenses, despite having a limited budget or resources. For instance, if someone is working on a project with a restricted budget, they may need to make ends meet as they cannot obtain additional funds to support it.

Cover all bases

This means considering every possible factor and handling them carefully to prevent problems or risks. Making sure everything is examined, and anticipating any potential challenges or situations. A business doing a report or analysis may want to "cover all the bases" to prevent any surprise issues or gaps.

The origin of this is likely a reference to baseball. When playing defense, the goal is to protect or 'cover' your bases and stop the other team from getting points.

Get down to brass tacks

To solve a problem or task, by focusing on the important details and practical steps needed for success. Avoiding unnecessary distractions and concentrating on what's essential. For instance, a project manager might say, "Let's focus on the necessary steps we need to take to complete this project on time by getting down to brass tacks."

Playing hardball

"Playing hardball" means being tough and unwavering during negotiations or business deals. It shows that someone is assertive and firm in defending their interests. If the other party is unyielding, a skilled negotiator may suggest "playing hardball" to get a better deal.

These are just a few of a long list, but by adopting idioms and English phrases like these into your professional interactions, you can strengthen relationships with colleagues and showcase your understanding of the business environment more clearly. Plus, it can give you a boost of confidence in your language learning and in navigating the complex world of corporate English.

If you want to refine your business English skills even further, make sure to check out our blog post 5 ways to politely say no in Business English. You can also check out Mondly, an app developed to help you learn languages for various realistic scenarios. 

In today's rapidly evolving work landscape, the importance of both upskilling and re-skilling has never been more evident. The skills required in the workplace are continuously shifting due to technological advancements, changing job roles, and increasing global competition. Learning new skills is the key to remaining relevant, competitive, and future proofing your career. 

A recent Pearson skills outlook report shows how Indian workers are keen to improve their skills for career growth (with a focus on certain skills in technology and business English) to keep up with progression, and to stay relevant to employers. Following this, in today's post, we explore the significance of upskilling and re-skilling and how they can empower you to thrive in the dynamic world of work. 

Staying Relevant in a Changing Job Market

The job market is in a constant state of flux, with traditional roles being disrupted and new ones emerging. Upskilling allows you to stay ahead of these changes in your current career, and reskilling allows you to adapt and remain relevant in the face of evolving skill requirements. By continuously updating and expanding your skill set, you enhance your employability and increase your chances of securing meaningful employment opportunities, even in the face of automation and job market fluctuations.

Enhancing Professional Growth and Advancement

Upskilling is not just about maintaining your current job; it is also a catalyst for professional growth and advancement. By acquiring new skills, you broaden your horizons, open doors to new career possibilities, and position yourself for promotions and higher-level positions.

Employers value employees who demonstrate a commitment to self-improvement and possess a diverse range of skills, making upskilling a powerful tool for career progression.

Navigating Technological Advancements

Technology continues to reshape the workplace, and upskilling is essential for effectively navigating these advancements. Automation, artificial intelligence, and digitalization are transforming industries, and workers must adapt to remain relevant. Re-skilling in areas such as data analysis, coding, cybersecurity, or digital marketing equips you with the expertise needed to leverage technology and work alongside it, rather than being displaced by it.

Increasing Job Satisfaction and Motivation

Learning and growth are fundamental drivers of job satisfaction and motivation: research has shown that it is as significant a factor as low pay in peoples' decision to stay with a particular company or job role¹. Upskilling not only expands your knowledge but also stimulates your intellectual curiosity and passion for your work. When you invest in your professional development, you can align your skills with your passions and find greater fulfilment in your chosen career path.

Nurturing Adaptability and Resilience

Upskilling fosters adaptability and resilience, two essential qualities in today's dynamic work environment. The World Economic Forum estimates that a quarter of all jobs will be disrupted in the next five years alone; meaning that everyone needs to be prepared for change and uncertainty.

By continuously learning and developing new skills, you become more adaptable to changing circumstances and can readily embrace new challenges. Upskilling enhances your problem-solving abilities, critical thinking skills, and ability to learn quickly, making you better equipped to handle unexpected situations and thrive in an ever-evolving workplace.

Remaining Competitive in a Global Economy

As the world becomes increasingly interconnected, global competition for jobs is intensifying. By staying abreast of industry trends, acquiring in-demand skills, and demonstrating a commitment to self-improvement, you differentiate yourself from other candidates and increase your chances of securing coveted job opportunities, both domestically and internationally.

The importance of upskilling and re-skilling for work cannot be overstated. In a rapidly changing world, they are the keys to remaining relevant, adaptable, and competitive. By continuously learning and developing new skills, you future-proof your career, enhance your employability, and open doors to new opportunities.

Embrace skills development as a lifelong journey: by doing so, you empower yourself to thrive in the dynamic world of work and build a fulfilling, successful career.