The corporate world can often feel like an echo chamber of confusing phrases. Terms like "blue-sky thinking" and "tiger teams" might dominate conversation in boardrooms and email chains, but what do they actually mean in practice and are they the best way to communicate?

This blog post simplifies workplace English by offering straightforward business English alternatives to common corporate jargon. These replacements will resonate with fluent English language speakers and ease communication with non-fluent English speakers who are vital contributors to the workplace. Plus, a clearer form of communication can help foster inclusivity, improve understanding and ultimately enhance productivity.

What is corporate jargon?

Corporate jargon refers to the very specialized vocabulary and language used within the business world, often characterized by buzzwords, acronyms, jargon and phrases that are usually unknown to outsiders.

Why should we avoid professional jargon?

Jargon often acts as a barrier to clear communication, creating an environment where messages are misunderstood or misinterpreted. This misunderstanding can lead to inefficiencies, errors and frustrations among team members, particularly those who may not be fluent English speakers or are new to the corporate environment.

Furthermore, overusing complex language can unintentionally exclude or push away parts of the workforce, undermining efforts to build an inclusive and collaborative team culture. In essence, simplifying language and avoiding unnecessary jargon can make available information more accessible to a wider audience and ensure that all team members have the necessary information to contribute effectively to their roles.

For example, let's look at "think outside the box." It means to think in new ways, but it's said so much that it doesn't really grab attention anymore. A better way to say this might be "think creatively" or "come up with new ideas." Also, the word "synergize" really just means to work well together for better results. Saying "work together effectively" is much clearer and easier for everyone to understand, no matter if they're used to business terms or not. Using simple words helps everyone get the idea faster, making the workplace more welcoming and efficient.

The difference between English jargon and slang

Jargon functions as a shorthand among professionals, representing complex concepts among those in the know. Slang is less formal than jargon, often coming from cultural or societal trends and used more in casual conversations.

An example of jargon vs slang

An example of jargon and slang could be comparing "low-hanging fruit" to "no-brainer." "Low-hanging fruit" is a piece of jargon that refers to tasks, projects or targets that are easily achievable and do not require much effort.

On the other hand, "no-brainer" is slang that implies something is an obvious or easy decision, often used in more informal settings. While both terms convey the idea of simplicity and ease, "low-hanging fruit" is more likely to be used in strategic meetings or project planning sessions, whereas "no-brainer" might be used in informal discussions or brainstorming sessions.

Examples of jargon and their plain English alternatives

Blue-sky thinking

Avoid saying, "We need some blue-sky thinking." Instead, use, "Approach this problem with unlimited creativity."

Helicopter view

Avoid saying, "Give me a helicopter view of the situation." Instead, use, "Provide a broad overview of the situation."

Get all your ducks in a row

Avoid saying, "Before the busy season, get all your ducks in a row." Instead, use, "Ensure you're well-organized before the busy period begins."

Thinking outside the box

Avoid saying, "This client expects us to think outside the box." Instead, use, "The client expects unique and unconventional ideas from us."

IGUs (Income Generating Units)

Avoid saying, "Our goal is to increase our IGUs this quarter." Instead, use, "Our goal is to increase our student enrolments this quarter."

Run it up the flagpole

Avoid saying, "That's a great idea. Run it up the flagpole." Instead, use, "That's a great idea. Share it with the team for their input."

Swim lanes

Avoid saying, "To understand your tasks, refer to the swim lanes." Instead, use, "Refer to the job responsibility diagram to understand your tasks."

Bleeding edge

Avoid saying, "This new software is bleeding edge." Instead, use, "This new software represents the latest in research and technological innovation."

Tiger team

Avoid saying, "We'll need a tiger team to tackle this project." Instead, use, "We'll assemble a specialized task force for this project."

While some professionals may use jargon to appear more knowledgeable, the truth is that simplicity is key. Clear and straightforward language not only levels the playing field for everyone but also cuts through possible misunderstandings.

The case for plain business English

In today's global business environment, where interactions occur across diverse linguistic backgrounds and languages, it's paramount to ensure that our words are as clear and simple as possible. By favoring plain English vocabulary over opaque jargon, we promote an inclusive and efficient workplace where every member, fluent or not, understands and contributes to their fullest potential.

Continue to seek clarity in your communications. Remember that the true mark of expertise is not using complex language but making complex concepts understandable for everyone. Keep challenging yourself to simplify your language without diluting the meaning of your message. Remember, whether you're a seasoned professional or a new recruit, clear communication will always be your strongest asset.

If you or your team are looking to improve their business English skills, check out our business English courses and blog posts for up-to-date tips.

Reading time: 7.5 minutes

Unconscious bias: it's a quiet murmur in the corridors of our workplaces that can grow into a loud echo, shaping decisions and team dynamics in ways that may go unnoticed. In our collective quest for diversity, equity and inclusion (DEI), recognizing and tackling these biases is not just important—it's essential.

By embarking on this path, we create workplaces where everyone feels valued and heard. If you're an HR professional, a leader, or a diversity consultant, it’s essential to always keep this in mind in every aspect of the workplace. Today, let's explore how language learning can be a valuable ally in breaking down the barriers created by unconscious bias.

Discover how to support an inclusive workplace culture with language learning in our free 6-step guide, featuring actionable tips to help reduce bias and bolster your organization's DE&I program.

Reading time: 7.5 minutes

In today's classrooms and schools, cultural sensitivity isn't just a nice to have; it's an essential component of effective language teaching. As educators, understanding and valuing the diverse cultures that learners bring into our schools and classrooms can bridge gaps and foster inclusive learning environments.

But why is cultural sensitivity so important, and how can we practically incorporate it into our teaching? In this post, we explore ways to help language teachers cultivate a more culturally aware and inclusive classroom.

Why is cultural sensitivity important in language education

Teaching languages, including English, involves a significant cultural component; therefore, we must proceed with mindfulness and respect. Recognizing and honoring the cultural backgrounds of our students lays the groundwork for nurturing a safe space where everybody feels seen, heard, and respected. This isn't just about avoiding misunderstandings or conflicts; it's about enriching the educational experience for all.

Language encompasses more than just vocabulary and grammar; it is a conduit of culture, identity, and worldviews. As an educator, you possess the wonderful opportunity to nurture and encourage your students, allowing each voice to soar individually while harmoniously contributing to a greater collective comprehension.

Students are better prepared for the workplace

Embracing cultural diversity within the classroom arms students with a set of skills that are invaluable in the workplace. An example can be found in 'Creative Intelligence: Harnessing the Power to Create, Connect, and Inspire' by Bruce Nussbaum. Nussbaum explores how creativity emerges at the intersection of different cultures and experiences.

In a business context, this creativity is the driving force behind innovation and problem-solving. Students who have learned to navigate cultural nuances are adept at thinking outside the box, making them valuable assets in any professional environment.

They are more likely to approach challenges with an open mind and collaborate effectively with a diverse team, recognizing that each unique background contributes to a richer, more comprehensive perspective on work and the world.

It improves social skills

Incorporating cultural sensitivity into language education isn't just about creating a respectful classroom; it directly enhances students' social skills.

Numerous studies suggest that culturally diverse classrooms are breeding grounds for advanced social skills. One theory that explores this concept is Bennett's Developmental Model of Intercultural Sensitivity (DMIS), which illustrates how intercultural encounters can foster individuals' cognitive growth and emotional resilience.

Bennett states that through various stages of cultural awareness, people develop from mere tolerance of difference to integration of diverse cultural viewpoints into their own life experiences.

Students can develop empathy and stronger communication abilities by understanding and appreciating cultural nuances. This knowledge empowers them to engage thoughtfully and effectively with peers from diverse backgrounds, fostering a sense of global citizenship.

Students have better emotional intelligence

Robert J. Sternberg's 'Cultural Intelligence and Successful Intelligence' highlights a significant research study that supports the idea that exposure to cultural diversity can enhance empathetic development. According to Sternberg, when individuals are exposed to a variety of cultures, it broadens their emotional experiences and perspectives.

By interacting with individuals from different backgrounds, students' own emotional intelligence can be greatly enhanced. This is because learning to understand and respect diverse emotional expressions and communication styles sharpens one's ability to read and respond to the feelings of others.

Moreover, it fosters emotional maturity, as individuals learn to navigate and appreciate the subtleties of human emotion in a multicultural world. Through such enriching exchanges, students in culturally diverse settings develop a more refined sense of empathy, becoming well-equipped to engage with others in a considerate, informed, and emotionally intelligent manner.

It helps their language learning

Understanding a culture deeply enriches the language acquisition process for students. When they step into the shoes of those who live and breathe the language they're learning, it becomes more than just memorizing vocabulary and grasping grammatical structures.

Students begin to notice the subtleties in conversation tones, the unspoken expressions that only those privy to the culture can interpret, and the implicit rules of language etiquette.

This discernment can be the distinguishing factor between being a functional speaker and a captivating storyteller in their new language. As students immerse themselves in cultural practices, whether through music, film, or literature, they are not just learning a language—they are learning to convey emotions and ideas just as a fluent speaker would.

It helps with classroom friendships

This new understanding helps to peel away the layers of hesitation. Engaging in activities that celebrate diversity becomes an exciting exploration, paving the way for students to break out of their shells. They're encouraged to be curious, ask questions, and share about themselves, fostering an environment where every student is a teacher and a learner in their own right.

As the classroom transforms into a supportive space for cultural exchange, students are encouraged to reach out and connect with peers they might not have approached before. With every shared story and every collaborative project, the bonds of friendship are forged, transcending former barriers and weaving a tightly-knit community that thrives on the unique contributions of each member.

Embracing diversity in your language classroom

Wondering how to transform your language classroom into a crucible of cultural sensitivity? Here are a few simple yet significant changes you can start with today.

Get to know your students

Make an effort to learn about your students' cultural backgrounds. This gesture speaks volumes about your respect for their identity. Use icebreakers or activities that invite students from diverse backgrounds to share their traditions and norms.

This doesn't just apply to major cultural differences but also the nuanced aspects of diversity within a seemingly homogenous group of students. This research can also help you plan activities and whether they are appropriate for all students in your classes.

Fostering a community of belonging

Imagine stepping into a class where every student feels a sense of belonging and acceptance. This is the power of embedding diversity and equity into your teaching methods. This can be done by:

• Recognizing holidays from around the world.
• Sharing stories from varied cultures.
• Encouraging students to express themselves in ways that honor their heritage.

These strategies are just a few ways to instill acceptance and belonging in your own classroom environment whilst learning a new language.

Incorporate multicultural content

Select texts, examples, and materials that reflect a range of cultures and experiences. Familiarity breeds comfort, but newness breeds growth. Ensure your curriculum and classroom materials reflect a world beyond the traditional English-speaking countries.

By doing so, you're offering students windows into different worlds and mirrors to see themselves reflected in the learning material.

Representation is also incredibly important in promoting diversity and inclusivity in education. We can create a more inclusive and equitable society by using materials, programs and stories that feature varied representation.

This not only ensures that everyone's voices and life experiences are heard and valued, but also helps to challenge stereotypes and foster understanding among different communities.

Foster open discussions

Encourage open discussion in the classroom around cultural norms, expressions, and idioms. When students understand the context behind language, they gain a deeper appreciation and avoid missteps that could inadvertently offend.

Use mistakes as learning opportunities

When cultural insensitivities do arise, it is important to approach them as teachable moments. Take the opportunity to guide learners with a warm and understanding attitude, providing them with the necessary knowledge, resources and context to foster a more inclusive and respectful classroom environment.

Reflect on biases

Be aware and proactive about addressing stereotypes and biases present in class discussions. Challenge your own preconceptions and lead by example. Creating brave spaces for learning helps students feel comfortable asking questions and making mistakes, which is where true growth happens.

Nurture empathy and understanding

Teach language learning as a journey of empathy. Language is not only about speaking to someone but also feeling with them. Encourage students to step into the shoes of others, fostering a spirit and culture of empathy that transcends cultural boundaries.

Respect linguistic diversity

Encourage your students to express themselves in English with pride in their respective accents. Support them in understanding that clarity and communication are the goals, not trying to remove their accent or identity. By doing so, we not only bolster their confidence but also teach the wonderful lesson of inclusivity.

Practical activities

Implementing activities and lessons that bring cultural awareness into the forefront can transform your language classroom into a vibrant community of curious minds and hearts. Here are some examples of activities you a teacher could do:

• A simple yet effective activity is a 'cultural artifact show and tell,' where students are invited to share an item of cultural significance to them and tell its story. This encourages sharing and deep listening, shedding light on the diverse cultural backgrounds represented in the room.
• Cultural exchange workshops, possibly with guest speakers, can offer students firsthand insight into various aspects of different cultures. These workshops can revolve around traditional dance, music, games, or cooking demonstrations, allowing students to immerse themselves in and appreciate the richness of various other cultures.
• Having international cuisine days, where students prepare and share dishes from different countries, can be a delightful way to stimulate the senses while emphasizing the importance of cultural traditions tied to food. It's a tasty opportunity for students to express themselves and learn the stories behind international cuisines.
• Crafting sessions for cultural storytelling allows for the narratives of different cultures to be told through the enchanting medium of stories. Storytelling connects students to diverse societies through emotional and moral threads. The storytelling could be done in the target language you're teaching.
• A book and film club can open doors to different worlds. Curating a list of international authors and filmmakers for the club enhances language skills and cultural understanding by engaging with diverse narratives and viewpoints.

The list isn't exhaustive, but there may be other ways to introduce cultural sensitivity into your class, any kind of activity that showcases and introduces cultures or traditions to others in an interesting manner.

Conclusion

In conclusion, cultural sensitivity can transform our language classrooms and schools into hives of connection and understanding. It takes awareness, intention, and a nurturing heart—qualities that you, as an educator, already possess. Remember, every small step you take has an impact on the young minds you shape and the interconnected world they will navigate.

Embrace diversity, teach with sensitivity, and watch as your classroom becomes a microcosm of the world we all share—a world of vibrant cultures, languages, and stories waiting to be told and heard. By incorporating diverse narratives and viewpoints from others into our teaching, we can enhance our students' language skills and deepen their cultural understanding.

So let's continue to strive for a more inclusive and empathetic learning environment, one that celebrates differences and fosters empathy and compassion among all learners.

Keep developing your understanding

To dive deeper into creating inclusive learning experiences, explore our free course on Diversity, Equity, and Inclusion, designed for teachers. To help empower educators to foster classrooms where diversity is celebrated, inclusion is the norm, and everyone feels they belong.

Craft brave spaces, build a sense of belonging, and instill that all-important appreciation and acceptance of others. Request free course access today.

On the topic of diversity and inclusion in the classroom, make sure to read our other posts, 'The Importance of diversity and inclusion in your curriculum' and 'Ways to bring cultural diversity into your classroom'.

We also provide other professional development programs and qualifications for educators; you can check them out here:

Reading time: 6.5 minutes

Embarking on the journey of taking the Pearson Test of English (PTE) can be a nerve-wracking experience, especially if it's a pivotal moment in your study abroad journey or a step towards a career and even permanent residency in an English-speaking country. This comprehensive post is designed to guide you through the entire process, from the moment you decide to take the PTE test to the day you actually sit for it, ensuring a worry-free and breezy experience from start to finish.

With our detailed walkthrough, you can approach the test with confidence, a sense of preparedness and a calm mind. We'll cover everything you need to know, from what to bring, where to leave your belongings and what to expect. So that when the test day arrives, you can focus on passing your English test and not worry about the small things.

Reading time: 7 minutes

In this age where screens often dominate our field of vision, the humble ink pen might seem like a relic. Yet, intriguing research is bringing to light the unsung importance of ink in educational settings, particularly in enhancing student engagement and learning.

Today, we look at the importance of handwriting and ink, and how it still plays a pivotal role in the cognitive development of students.

The importance of ink and color

Studies reveal that color, wrought into our documents and notes through ink, plays a significant role in memory retention and comprehension. Psychologists argue that colors like blue and green foster a sense of calmness and improve focus, making them ideal for environments geared toward learning. Conversely, vibrant colors such as red and orange are thought to stimulate energy and excitement, potentially boosting creativity and critical thinking skills. By strategically incorporating these colors into educational materials, teachers can create a more dynamic and effective learning atmosphere, encouraging students to engage more deeply with the content.

Delving deeper into the benefits of ink for students

Writing with ink offers multifaceted benefits in an educational context:

Enhanced memory and learning

Research has shown that students remember information better when they write it down by hand rather than typing it. This is attributed to the fact that handwriting requires a bit more effort and thought, leading to deeper processing of the information. For instance, college students were found to recall more information from a lecture when they took notes by hand compared to typing them.

Brain activation

Writing by hand activates different brain regions compared to typing. When children write, it stimulates areas of the brain responsible for learning and memory. This stimulation is less pronounced when typing. For example, handwriting has been shown to activate the region of the brain that responds more to handwritten letters than typed letters in young children. For example in James, W. L., & Engelhardt, T. M. (2012) 'The Effects of Handwriting Experience on Functional Brain Development in Pre-Literate Children'. This research highlights how the act of handwriting, as opposed to typing, can influence cognitive development and creative thought processes in young learners.

Development of fine motor skills and cognitive abilities

Handwriting also plays a crucial role in the development of fine motor skills and cognitive abilities. It requires a level of hand-eye coordination, attention to detail, and thought about what is being written, which are essential skills for academic success and cognitive development.

Creativity and thoughtful expression

Handwriting can spark creativity and encourage more thoughtful expression. Slower than typing, it allows more time for creative ideas to develop and for the writer to choose their words carefully. 

Emotional and therapeutic benefits

Handwriting can have therapeutic benefits, such as better immune function and reduced symptoms of anxiety and depression. Writing about stressful events by hand can arouse higher emotional levels, leading to greater therapeutic benefits compared to typing. For example, 'Smyth, J.M., & Pennebaker, J.W. (1999). Sharing one's story: On the benefits of writing or talking about emotional experience.' digs into the emotional and therapeutic benefits of writing by hand about stressful or significant life events.

Problem-solving and mindfulness

The process of handwriting can assist in problem-solving and serves as a mindful activity. Writing out problems can help clarify thoughts and lead to solutions. It also encourages a moment of calm and focus in a fast-paced world​​.

In conclusion, the act of handwriting not only deepens focus and understanding but also contributes significantly to cognitive development, memory retention, creative thinking, emotional well-being and problem-solving skills. These benefits highlight the importance of maintaining handwriting as a skill, even in an increasingly digital world.

Practical classroom applications of ink

Teachers utilize various practical applications of ink in the classroom to enhance learning among students. These methods leverage the cognitive and educational benefits of handwriting:

Handwritten note-taking

Encouraging students to take notes by hand during lectures can significantly improve their understanding and retention of the material. Studies have shown that students who write notes by hand perform better in recalling information and understanding concepts compared to those who type their notes. This method forces students to process and rephrase the information in their own words, which aids in deeper learning.

Journal writing and creative tasks

Assigning journal writing or creative writing tasks can be an effective way to develop student's writing skills and encourage self-expression. The act of writing by hand can stimulate creativity and thoughtfulness, as evidenced by numerous authors and researchers who advocate for the benefits of handwriting for creative processes.

Practicing cursive writing

Cursive writing, in particular, can be beneficial for cognitive development. It requires more complex motor skills and can help in the development of fine motor skills. Moreover, cursive writing can be faster than printing, which might engage students more effectively and give them a sense of personal style and ownership over their writing.

Handwriting for memory and recall exercises

Using pen and paper for writing exercises focused on memory and recall can be very effective. For example, having students write summaries of lessons or chapters by hand can help them better remember and understand the content. This method can be particularly useful for complex subjects where comprehension is critical​​.

Therapeutic writing activities

Incorporating therapeutic writing activities, such as writing letters or reflective essays, can offer emotional and psychological benefits. This practice can be particularly useful in subjects like literature or social studies, where understanding and expressing emotions are part of the learning process.

Problem-Solving through writing

Teachers can use handwriting for problem-solving activities, where students are asked to write out their thought processes when solving complex problems. This can, of course, be particularly useful in subjects like mathematics or science, where breaking down problems into smaller, manageable parts is essential.

Peer review and handwritten feedback

Providing handwritten feedback on students' work can be more personal and impactful. Teachers can also encourage students to peer-review each other's handwriting, fostering a more engaging and thoughtful critique process.

Wrapping up: Ink's enduring relevance in education

In summary, the use of ink and handwriting in the classroom offers a range of benefits for student learning, from improving memory and understanding to fostering creativity and emotional expression. These methods, supported by research and studies, can be effectively integrated into various teaching strategies to enhance educational outcomes.

Despite the digital age's allure, ink remains a potent tool in the educational arsenal. By nudging students towards the use of ink and harnessing the power of color, educators can cultivate a more engaging, dynamic and effective learning atmosphere.

Extra insights for maximizing ink's potential

• Offer students a diverse palette of ink colors to spark their interest and creativity.
  
• Promote the use of handwriting in creative and expressive writing exercises.
  
• Develop color-coded educational materials to aid visual learning.
• Encourage personalized stationery: Inspiring students to use personalized ink pens or stationery can increase their engagement and ownership of their written work. It might also stimulate their interest in practicing handwriting more frequently.
• Implement ink-based art projects: Integrating art projects that require the use of different ink colors can help students explore their creativity while learning about color theory and its impact on emotions and perceptions.
• Promote the study of calligraphy: Introducing students to the art of calligraphy can foster an appreciation for handwriting's aesthetic aspects and improve their fine motor skills and concentration.
• Incorporate ink in digital detox sessions: Allocating specific times during which students are encouraged to use only ink and paper for their work can serve as a digital detox, helping them to focus better and reduce screen time.

Beyond engagement: The art of handwriting

An often-overlooked benefit of writing in ink is the improvement of handwriting skills. The focused nature of handwriting demands careful attention to letter and number formation, leading to neater, more legible writing. This skill is invaluable for note-taking efficiency and clarity, especially for when they enter the workforce.

To sum up, the simple act of using ink can have far-reaching effects on student engagement and learning outcomes. We urge educators to rediscover the power of ink in their classrooms and observe the transformative effects it can have on their students.

From enhancing memory and promoting creativity, to offering therapeutic benefits and aiding cognitive development, the act of writing with ink presents a multifaceted tool for educators and students alike. Whilst we continue to advance in a digital age, it's crucial to remember the foundational skills and benefits that handwriting offers.

When you get them right, great diversity, equity and inclusion (DE&I) strategies transform businesses, and language proficiency plays a crucial role. We know that investing in DE&I initiatives promotes a sense of belonging and connection, and ultimately delivers stronger business results. Whether you’re looking to boost profitability, staff attraction and retention or performance, proactive DE&I initiatives are central to overall business success.

This blog is adapted from our PDF article of the same name. Download that version here.

Implementing a commitment to DE&I alongside expertly designed language training and development will also:

• Widen and diversify your talent pool.
• Foster a culture of ongoing learning.
• Boost employee engagement, loyalty and trust.
• Improve team morale, mental health and well-being.
• Help generate fresh ideas and new perspectives.
• Develop problem-solving and decision-making skills.
• Build better relationships with customers and help you gain better customer insight.
• Enhance your brand and company’s reputation.

That’s quite a list, and it can all be catalyzed by building language proficiency.

Leaders are committing to building better cross-cultural communication and English language proficiency because they understand that better language skills mean a stronger, more meaningful DE&I strategy for their organization.

How to embed effective language learning that supports DE&I in your organization

1. Make it clear that language learning for all is a top-level commitment as part of your DE&I initiatives.
   
2. Communicate the benefits and advantages of ongoing language learning and development, along with the link between language and crosscultural understanding and inclusivity.
   
3. Support a diverse recruitment strategy by embedding language assessment in your talent acquisition initiatives. Measure candidates’ current language skill levels in a fair and equitable way using a resource such as Versant by Pearson. (Pearson TalentLens has developed a set of inclusive best practice assessment steps for HR professionals to incorporate over time.)
   
4. Implement and embed easy-to-use and accessible language resources in your learning and development initiatives. Platforms such as Mondly by Pearson are flexible, relevant and engaging and give employees autonomy on their learning journey.
   
5. Create excitement to promote buy-in. Make language learning part of your company culture and experiment with ways in which to do this.
   
6. Communicate milestones and progress, gain inclusive and regular feedback, celebrate successes and always promote a culture of collaboration.

There will always be challenges associated with implementing, embedding and promoting diversity, equity and inclusion in a company. But by prioritizing language learning, you will propel business growth throughout your organization—unlocking international opportunities, improving internal and external communication, enabling better collaboration, and turbo-charging your talent acquisition.

At the very heart of a truly diverse, equitable and inclusive environment lies a multi-level commitment to better communication, in all the various forms it takes across your organization. Prioritizing language proficiency is one of the most dynamic ways to reinforce DE&I in your business.

If you found this article interesting and want to learn more, download the full PDF version. It features what to focus on as a leader and more about how language learning powers DE&I efforts.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

Reading time: 7 minutes

As technology and AI translation tools continue to advance, it's becoming increasingly tempting to rely on them for language-related tasks. However, this can potentially undermine motivation to learn a new language when technology seems to offer a shortcut. While machine translation can be helpful, it also has its limitations. 

Learning a language goes beyond just communication; it opens the door to different cultures, mindsets, and perspectives of the world. Machine translation, despite its efficiency, cannot replicate the cultural immersion that comes with learning a language. Spoken language nuances, idiomatic expressions, cultural references, and implicit rules that are second nature to native speakers are often lost in translation. Let's delve deeper into why learning a language is better than solely relying on machine translation.

Did you know? According to our research, employees who work for a company that provides English language training are more than twice as likely to say they are very satisfied at work, compared to those working in companies that do not.

To retain top talent in an increasingly competitive marketplace, all evidence points to developing communication and language skills.

Communication: the most in-demand business skill

Pearson’s Skills Outlook Summary 2023 showed that communication skills including English language skills are the most in-demand power skills across the board. PwC’s Global Workforce Hopes and Fears Survey 2022 agrees: the top five predictors for employee turnover all had the same themes in common – communication, empathy and listening skills.

According to Gallup, a focus on developing employees’ strengths (as opposed to focusing on fixing weaknesses) can lead to a 20-73% reduction in employee attrition. That’s a startling statistic and one that has the potential to transform your business.

So, the message is clear: by investing in your employees’ existing communication and language strengths, you’re helping them refine a comprehensive range of business power skills. In turn, this will make them feel more engaged and therefore far more likely to stay with you.

3 ways to implement English training to retain top talent

Let’s explore three ways to implement an English language skills learning and development plan that underpins communication skills, refines business soft skills and makes your employees want to stay.

1. Find out what training employees want

To tailor a culture of learning that supports the development of your employees’ language and communication skills, you’ll find it helpful to get their input first. Survey and interview your team to better understand current barriers to language-specific learning, skills gaps, preferred learning styles and current frustrations.

For example, is it speaking, listening or reading English that they currently struggle with the most? The better you understand your employees’ needs, the more consulted and engaged with the process they’ll feel.

2. Reward those who commit to language learning

In 2023, Forbes outlined 15 strategies to make your employees stay, and perhaps unsurprisingly, reward featured strongly. Your performance management system should include a structure that acknowledges employees who are committing to achieving their objectives and developing their skills, and demonstrates the career trajectory that might be possible with improved communication and language skills.

What that looks like will differ from organization to organization, but it’s important that employees understand the potential opportunities that come with refining their language skills.

3. Promote the link between language skills and career progression

Your employees may not naturally make the link between developing language skills and career progression, so help them understand how better language skills can help them move forward in their role and how you will support them in this.

When they see that language skills have been built into their development plans, they’ll feel invested in staying with your organization and developing their skills with you.

In a world where communication-based soft skills are more valuable than ever before, the ability to confidently converse in different languages within a business context is an impressive skill that’s transferable to a multitude of other business soft skills, such as teamwork, leadership and problem-solving.

Once they understand the full range of benefits that come with developing their language skills, they’ll be grateful that you’re committed to helping them do that and will be more likely to stay.

Boost your workforce’s English language skills and reap the business benefits

It’s clear that when employees feel that their communication skills are improving, they feel a sense of continued progression and engagement – not only in their language abilities but also across a range of other business power skills.

The key to retaining talent lies in increasing engagement, and since higher engagement rates are linked to 21% more productivity, according to Gallup, there really is no better way to retain a happy workforce.

Start building your team’s English language skills

Learn how Mondly by Pearson can help you reinforce a culture of learning and retain top talent within your organization, with flexible English language learning solutions for your business.

If you liked this blog post and want to learn more, download the PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

Reading time: 6.5 minutes

Are you stumped by stubborn language learning barriers or plateaus? Everyone has those moments when it feels like they're not making any progress or are completely stuck in their studies. Let's dive into some of these challenges and explore ways to overcome them.

Common language learning hurdles

Plateaus in language learning often occur after initial periods of rapid progress and can be attributed to various reasons. For one, learners may have reached a comfort zone where basic communication is possible, reducing the urgency to improve further. Additionally, the complexity of advanced language structures can be overwhelming, leading to a stagnation in learning.

The lack of measurable progress can also be demotivating, causing learners to lose interest and reduce their efforts. Moreover, insufficient exposure to the language in a natural setting can limit the ability to practice and reinforce new skills. To overcome these plateaus, it's crucial to set new goals, seek out challenging and immersive experiences, and employ diverse language learning resources and strategies that keep the language learning process engaging and dynamic.

How can I overcome my language learning slump?

Hitting a language learning plateau is like running into an invisible wall — your progress seems to halt and the motivation to push forward begins to wane. Here are some ways to overcome this common obstacle and get back on the road to fluency:

• Reassess your goals: Take a step back and reassess your language learning objectives. Are they still relevant and challenging enough? Setting new, clear and achievable goals can provide a renewed sense of direction and purpose.
• Change your routine: If your current study routine feels monotonous, shake things up. Try new learning materials, switch to a different language learning app, or alter the time of day you study. A fresh approach can reignite your interest.
• Incorporate the language into daily life: Find ways to make the language a natural part of your day. Label objects around your home, think or speak to yourself in the language, or change the language settings on your phone and social media.
• Seek out real conversations: Engaging in conversations with native speakers can provide a reality check on your progress and expose you to the natural flow of the language.

Techniques to help motivate your language learning

One effective technique to break through a language learning plateau is the use of Spaced Repetition Systems (SRS). We've spoken about SRS before in our blog post' language learning techniques for beginners,' but be assured it is an incredibly useful technique that can't be recommended enough, especially for keeping out of a slump. This cognitive science technique involves reviewing information at increasing intervals to exploit the psychological spacing effect. As you learn new vocabulary, words or grammar rules, an SRS schedules these items for review at optimal times before you're likely to forget them.

Here's how you can implement SRS into your language learning vocabulary practice routine:

• Start with a flashcard app: Use an app like Anki, which is designed with SRS algorithms to help you review vocabulary and phrases at strategic intervals.

• Create personalized content: Make your own flashcards with sentences and vocabulary that are relevant to your life. This personal connection can make the material more memorable.

• Gradual difficulty increase: As you become more familiar with the content, increase the complexity of your flashcards. Add phrases or idioms instead of single words to challenge your comprehension.

• Regular reviews: Be consistent with your reviews, even if it's just a few minutes each day. This regular exposure reinforces your memory and helps solidify the language in your mind.

• Adjust according to performance: If you find certain items difficult to remember, adjust the intervals to review them more frequently. Conversely, items that you find easy can be reviewed less often.

By incorporating SRS into your study routine, you can ensure a steady progression in your language learning journey, even when you hit a plateau. This method not only helps in retaining information but also in moving from passive recognition and pronunciation to active recall, a key step in achieving fluency.

Boosting confidence and motivation in language learning

Mastering vocabulary and grammar is crucial, yet overcoming the inevitable learning slumps and plateaus is equally vital to your language learning process. Motivation is a critical factor that can drive you past these plateaus, enhancing your learning journey and helping you reach your language learning aspirations. Regular speaking practice not only maintains motivation but also improves overall speaking and listening skills. These are often the first to suffer during a slump, thereby contributing to a resurgence in language skills.

A strong correlation exists between self-confidence, motivation and language learning. Here are some key points to consider:

• Self-confidence has been found to be associated with English achievement, speaking ability and self-efficacy.

• High motivation in self-confident language learners also leads to purposefulness in language learning.

• This purposefulness can result in better communication with native speakers.

Embracing mistakes as learning opportunities

Do you fear making mistakes when you're learning a new language? Sometimes, the fear can be its own obstacle to your learning. By embracing mistakes as learning opportunities, you can enhance your language skills by identifying areas that need improvement and boost your confidence through developing resilience against the fear of making errors. 

Overcome the worry of language errors, avoid the trap of measuring yourself against others and engage in positive self-dialogue in the language you're learning to make slip-ups feel like a normal part of the learning curve. Tackling this apprehension is a pivotal stride on the path to language mastery.

Recognizing when to take a break from language learning

Sometimes, despite our best intentions, life throws us curveballs that can disrupt our study routines and make it hard to concentrate on language learning. Whether it's a demanding job, family responsibilities, health issues, or simply the need for a mental break, it's important to recognize when to step back and recharge.

Taking a break can be beneficial for your language learning process. It allows your brain to rest and process the information it has absorbed. This can lead to better retention and a refreshed perspective when you return to your studies. It's crucial to listen to your body and mind and not to view breaks as setbacks but as a necessary part of a sustainable learning journey.

Remember, it's about balance. While consistency is key to language acquisition, overworking yourself can lead to burnout. A well-timed break can reignite your passion for the language and enhance your ability to focus. So, when life gets in the way, don't be too hard on yourself. Embrace the pause, take care of what's important and know that the language will be there when you're ready to return.

How can I keep my concentration while studying a language?

Quite often, when you meet obstacles, you might get frustrated and your concentration suffers. Maintaining concentration while studying a foreign language can be challenging but is critical for effective learning. Here are some strategies to help you stay focused:

• Create a distraction-free environment: Find a quiet space where interruptions are minimal. Turn off notifications on your devices and consider using apps that block distracting websites during your study time.

• Set specific study times: Schedule dedicated time slots for language study. Having a routine can help your mind get into the habit of focusing during these periods.

• Break down study sessions: Instead of long, drawn-out study sessions, break your learning into shorter, more manageable segments. This technique, known as the Pomodoro Technique, involves studying for 25 minutes and then taking a 5-minute break.

• Stay hydrated and well-rested: Drink plenty of water and ensure you're well-rested. Your cognitive functions, including concentration, are significantly better when you're hydrated and have had enough sleep.

How can I fit studying a language into my very busy routine?

Fitting language study into a hectic schedule can seem daunting, but it's entirely possible with some clever time management and the right strategies. Here are some tips to help you weave language learning into your busy life:

• Utilize microlearning: Break your study into bite-sized chunks. Even 5 to 10 minutes of focused study can be effective, especially when done consistently.

• Use technology: Use language learning apps that allow you to study on the go, like during your commute or while waiting in line.

• Combine activities: Listen to language podcasts or audio lessons while exercising or doing household chores.

• Stay organized: Plan your week in advance and identify pockets of time that can be dedicated to language learning.

• Prioritize learning: Make language study a non-negotiable part of your day, similar to how you would prioritize eating or sleeping.

• Seek out passive learning opportunities: Surround yourself with the language by changing the language settings on your devices or watching shows in the target language with subtitles.

Remember, consistency is more important than the length of your study sessions. Integrating language learning into your daily routine allows you to progress without overwhelming your schedule.

Summary

Overcoming plateaus is crucial for progressing in fluency and keeping motivation high. Re-evaluating goals, diversifying study routines, integrating the language into everyday life, and engaging in conversations with native speakers are all effective strategies for pushing past these stagnant periods. Employing techniques like Spaced Repetition Systems (SRS) can greatly enhance vocabulary retention and be an aid in overcoming learning obstacles.

Building confidence and staying motivated are pivotal for success in language learning, with self-confidence having a strong correlation to language proficiency. Viewing mistakes as chances for growth fosters continuous improvement and builds resilience. It's also important to acknowledge when a break is needed, as it can actually improve retention and provide a fresh outlook when studies resume. A balanced approach to language learning that includes regular practice and the ability to adjust to life's interruptions is advocated for sustained achievement and pleasure in learning a new language.

For more tips and guidance, check out our blog where we cover a variety of topics, including posts that offer language hints and tips.