3 ways to boost employee retention with language learning

Samantha Ball
 A group of business people clapping their hands
Reading time: 4 minutes

Did you know? According to our research, employees who work for a company that provides English language training are more than twice as likely to say they are very satisfied at work, compared to those working in companies that do not.

To retain top talent in an increasingly competitive marketplace, all evidence points to developing communication and language skills.

Communication: the most in-demand business skill

Pearson’s Skills Outlook Summary 2023 showed that communication skills including English language skills are the most in-demand power skills across the board. PwC’s Global Workforce Hopes and Fears Survey 2022 agrees: the top five predictors for employee turnover all had the same themes in common – communication, empathy and listening skills.

According to Gallup, a focus on developing employees’ strengths (as opposed to focusing on fixing weaknesses) can lead to a 20-73% reduction in employee attrition. That’s a startling statistic and one that has the potential to transform your business.

So, the message is clear: by investing in your employees’ existing communication and language strengths, you’re helping them refine a comprehensive range of business power skills. In turn, this will make them feel more engaged and therefore far more likely to stay with you.

3 ways to implement English training to retain top talent

Let’s explore three ways to implement an English language skills learning and development plan that underpins communication skills, refines business soft skills and makes your employees want to stay.

1. Find out what training employees want

To tailor a culture of learning that supports the development of your employees’ language and communication skills, you’ll find it helpful to get their input first. Survey and interview your team to better understand current barriers to language-specific learning, skills gaps, preferred learning styles and current frustrations.

For example, is it speaking, listening or reading English that they currently struggle with the most? The better you understand your employees’ needs, the more consulted and engaged with the process they’ll feel.

2. Reward those who commit to language learning

In 2023, Forbes outlined 15 strategies to make your employees stay, and perhaps unsurprisingly, reward featured strongly. Your performance management system should include a structure that acknowledges employees who are committing to achieving their objectives and developing their skills, and demonstrates the career trajectory that might be possible with improved communication and language skills.

What that looks like will differ from organization to organization, but it’s important that employees understand the potential opportunities that come with refining their language skills.

3. Promote the link between language skills and career progression

Your employees may not naturally make the link between developing language skills and career progression, so help them understand how better language skills can help them move forward in their role and how you will support them in this.

When they see that language skills have been built into their development plans, they’ll feel invested in staying with your organization and developing their skills with you.

In a world where communication-based soft skills are more valuable than ever before, the ability to confidently converse in different languages within a business context is an impressive skill that’s transferable to a multitude of other business soft skills, such as teamwork, leadership and problem-solving.

Once they understand the full range of benefits that come with developing their language skills, they’ll be grateful that you’re committed to helping them do that and will be more likely to stay.

Boost your workforce’s English language skills and reap the business benefits

It’s clear that when employees feel that their communication skills are improving, they feel a sense of continued progression and engagement – not only in their language abilities but also across a range of other business power skills.

The key to retaining talent lies in increasing engagement, and since higher engagement rates are linked to 21% more productivity, according to Gallup, there really is no better way to retain a happy workforce.

Start building your team’s English language skills

Learn how Mondly by Pearson can help you reinforce a culture of learning and retain top talent within your organization, with flexible English language learning solutions for your business.

If you liked this blog post and want to learn more, download the PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

More blogs from Pearson

  • Children stood around a laptop with a teacher smiling
    Educator wrapped 2025
    提交者 Charlotte Guest
    Reading time: 4 minutes

    If 2025 taught us anything, it’s that educators who lead with heart, ingenuity and resilience help students thrive. Your creativity drove the momentum. Your learners set the direction. Our role at Pearson was to support your journey with tools that save time, create impact and open more opportunities for your students.

    Here’s your Educator Wrapped for 2025.

  • University students sat in a lecture hall, one has his hand raised
    Supporting student success beyond admissions
    提交者 Alice Bazzi
    Reading time: 2 minutes

    In international education, admissions are just the beginning. While securing a place at a university is a massive milestone for a student, measuring success continues for them from the moment they arrive on campus. Institutions know that academic performance, engagement and retention are shaped long before the first lecture begins, and one of those critical factors is English language proficiency. 

    Students who begin their studies with the right level of English are better equipped to participate fully in academic life. They understand course material, contribute to discussions and complete assignments with confidence. This foundation does not support individual achievement; it also strengthens the entire learning environment. 

    That is why reliable proficiency testing is more than an admissions tool. It is a strategic investment in student success. 

    The link between proficiency and performance 

    Universities have long understood the connection between language readiness and academic outcomes. When students are placed correctly, they are more likely to thrive. Misplacement, on the other hand, can lead to frustration, disengagement and even dropout. 

    Reliable testing helps institutions avoid such pitfalls. It ensures that students are matched to the right level of study, reducing the need for remedial support and improving retention rates. For universities, this translates into stronger performance metrics and a cohesive student experience overall. 

    Pearson English Express Test: A foundation for success

    The Pearson English Express Test is designed to support this journey before day one. With fast, secure and trusted results, it gives both students and institutions the clarity they need to move forward with confidence. 

    It delivers certified scores within 48 hours, allowing universities to make timely decisions and students to begin their academic journey without delay. It is AI-powered scoring and alignment with CEFR and GSE frameworks ensures accuracy, while remote proctoring and identity verfication protect the integrity of the results. 

    This combination of speed, precision and security makes the Pearson English Express Test more than just a test but a strategic tool for long-term success 

    Institutional value that goes beyond admissions 

    For universities, adopting the Pearson English Express Test is not just about streamlining admissions; it is about strengthening the entire student lifecycle. By ensuring that potential students are linguistically prepared, institutions can reduce academic risk, improve retention and enhance their reputation for supporting international learners. 

    The Pearson English Express Test helps universities to demonstrate a commitment to quality and care. It shows that they are not just admitting students, they are setting them up for success. 

    A smarter start for international students

    In a competitive global education market, institutions need solutions that go beyond the basics. The Pearson English Express Test offers a smarter, more strategically driven approach to language assessment. One that not only supports them getting into university, but also from application to graduation. 

    By choosing the Pearson English Express Test, universities are investing in outcomes that matter: academic success, student satisfaction and long-term institutional positive impact. 

  • Youung adults outside dressed up warm chatting together
    Celebrating global holidays: Inclusive festive activities for your English classroom
    提交者 Charlotte Guest
    Reading time: 4 minutes

    Across classrooms, holidays show up as stories, songs, recipes, colors and customs. For English educators, they also offer language tasks that build communication, intercultural understanding and community. The key is to celebrate in a way that’s inclusive, academically rich, and respectful of diverse beliefs and backgrounds. Here are some activities you can do this festive season with minimal fluff and maximum impact, each tied to clear language objectives.

    Principles for inclusive festive learning

    • Student choice: Invite learners to showcase their traditions, for example, Diwali, Lunar New Year, Eid, Hanukkah, Christmas, Día de los Muertos, Nowruz or a seasonal theme without a religious focus.
    • Language-first design: Anchor activities in explicit objectives – for example, “Can describe customs and traditions,” “Can compare events,” “Can write instructions” – to ensure measurable progress.
    • Do-no-harm approach: Provide opt-in alternatives, avoid stereotyping and create space for students who do not celebrate holidays.
    • Representation: Use materials that reflect multiple regions and voices. Encourage translanguaging to deepen understanding and honor identity.
    • Accessibility: Scaffold with visuals, sentence frames and leveled texts so every learner can contribute meaningfully.