NCS Pearson's Government Solutions business unit, a company of Pearson (NYSE: PSO; FTSE: PSON), today announced it had won two federal government contracts valued at $160 million over several years, bringing the value of new government contracts won by Pearson in the past year to over $500 million.
The company was selected by the U.S. Department of Health and Human Services (HHS) to operate and manage the 1-800-MEDICARE Helpline for the Centers for Medicare and Medicaid Services. Its KEI Pearson unit was awarded a three-year contract with the U.S. Department of Defense's Military Health System Resources Information Technology Program Office.
The 1-800 MEDICARE Helpline program serves citizens nationwide who are seeking or currently receiving Medicare and Medicaid benefits and services through HHS. The contract involves recruiting, training and managing staff to handle some 10 million telephone calls a year. The contract is effective Sept. 30, 2002, for three years, with an initial value in excess of $118 million.
KEI Pearson will manage and develop a human resources management support system for the Air Force, Army and Navy that enables the MHS to optimally administer all aspects of human resources and will be accessible by more than 150,000 users worldwide. The contract is for $42 million.
"We are very pleased to have been chosen by both agencies to help deliver these services," said Mac Curtis, president, NCS Pearson Government Solutions. "This is what we do best ' helping federal agencies improve their operational effectiveness while raising the level of customer service to their constituents."
Earlier this year, NCS Pearson won a $140 million contract to operate the National Customer Service Center for the U.S. Dept. of Justice, Immigration and Naturalization Service (INS), and a $103 million contract to recruit, screen and help hire 30,000 airport security screeners for the Transportation Security Administration. KEI Pearson also won a contract with the U.S. Navy to provide post-secondary e-learning to sailors at sea around the world through the Navy College Program for Afloat College Education (NCPACE).
About NCS Pearson
NCS Pearson's Government Solutions business unit, based in Arlington, Va., serves the federal government and post-secondary education markets, delivering solutions that support public sector entities in their delivery of information, benefits, and services to their constituents. Clients of NCS Pearson's Government Solutions include the U.S. Departments of Agriculture, Defense, Education, Health and Human Services, Justice, Labor, and Veterans Affairs, the U.S. Office of Personnel Management, and the Transportation Security Administration.
NCS Pearson is a global provider of applications, services, and technologies for education, testing, assessment, government, and complex data management. NCS Pearson operates as a business of Pearson Education, the world's largest integrated education company, which in turn is part of Pearson, the international media company.