Transformation as a service

Widespread digitalization

Focus on customer experience

Shift to machine learning and artificial intelligence

Top Skill

Projected Posting Growth (2018-2023)

Microsoft Office and productivity tools 44%
Advanced Microsoft Excel 37%
Enterprise resource planning 25%
Business strategy 24%
Leadership and management 22%
Peformance management 15%

Emerging Skill

Projected Posting Growth (2018–2023)

Business communication 43%
Defense federal acquisition regulations 24%
Transportation management systems 13%
Escalation management 12%
Third-party logistics (3PL) 8%
Supply chain coordination 3%