Northeastern University
Interprofessional and Virtual Team Management
Learning Format
Self-Paced
Experience Level
Introductory
Time Commitment
3-4 hours per week
This self-paced course introduces the learner to virtual team management and interprofessional team dynamics in virtual healthcare, as well as promoting coordination, collaboration, communication and decision-making to achieve optimal healthcare outcomes. Students will explore issues such as process and task clarification, establishing a communication charter, use of communication technologies, shared language and nomenclature and more.
Participants who complete each course and evaluation are awarded 10 contact hours per course by the Northeastern University School of Nursing, accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
MaineHealth’s Office of Continuing Education is fully accredited by the Accreditation Council for Continuing Education (ACCME) and provides credit for the American Medical Association Physician’s Recognition Award. Maine Medical Center has designated these educational activities for up to 10 AMA Category 1 Credit(s). Physicians should only claim credit commensurate with the extent of their participation in the activity.
Make progress at your own pace
Course
Take one or more courses in four content areas, including communication, artificial intelligence, operations and technology
Badge
Finish all courses within a content area to earn a digital badge you can present to prospective employers
Certificate
Complete all four content areas — a total of nine courses — to earn your full Professional Certificate in Telehealth
- The definition of virtual teams and their potential role in patient care
- Characteristics of an effective and high-functioning healthcare team
- How to assess challenges facing effective teams providing virtual care
- How to apply ommunication techniques and other interventions for strengthening a virtual team
- LESSON 1 | The Role of Virtual Teams in Healthcare
- LESSON 2 | What Makes an Effective and High-Functioning Virtual Healthcare Team?
- LESSON 3 | Laying the Foundation for a Thriving Virtual Healthcare Team
- LESSON 4 | Challenges Facing Effective Virtual Healthcare Teams
- LESSON 5 | Adapting Team Communication Skills to the Virtual Environment
This course is also available as part of a Communication and Collaboration bundle. Stack four course bundles in any order to earn individual digital badges from Credly and your full Professional Certificate in Telehealth. You can also take individual courses within a bundle to target your learning and make progress toward your certificate.
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Sabine Amend
MA
Sabine Amend is an international communication specialist, whose experiences include communication and collaboration processes with people from more than 60 countries. A large part of her career has been entrepreneurial, including the ownership of a boutique consultancy in the U.S. Prior to joining the faculty at Northeastern University, she taught international marketing management and intercultural communication at an online MBA program in Colorado for ten years. Her interests are in communication, change-processes, leadership and the development of practical wisdom as an embodied process. At Northeastern, she fosters inquiry, analytical and reflective thinking within a broader goal of developing individuals who apply their academic work to practice, and who continue to mature as self-directed learners throughout their lives.
Dr. Janet Rico
PhD, MSN, MBA, NP-BC
Dr. Janet Rico is the Assistant Dean for Nursing Graduate Programs as well as a faculty member at Northeastern University’s Bouve College of Health Sciences. She is board-certified with the Massachusetts Board of Registration in Nursing, the American Nurses Credentialing Center, and the American Nurses Credentialing Center. Dr. Rico earned her MSN in the Family Nurse Practitioner Program at the University of North Carolina at Chapel Hill, her MBA with a specialization in Healthcare from Boston University, and her PhD in Law and Public Policy from Northeastern University. Her research interests include long-term support and healthcare access for disabled and elderly people, long-term care policy, healthcare disparities for individuals with intellectual and developmental disabilities, entrepreneurship in nursing, and transitions for youth with special healthcare needs.