Excellence in Business Communication

Excellence in Business Communication, 13th edition

  • John V. Thill, 
  • Courtland L. Bovee

Choose the option that's right for you

Single

$9.99 / mo

4-month minimum term for $39.96

  • Access this eText title
  • Up to 2 devices

Multi

$14.99 / mo

4-month minimum term for $59.96

  • Access over 1,500 titles
  • Up to 2 devices
  • Discounted tutor access

Learn more, spend less

  • Icon

    Study smarter, not harder

    Save time with study tools in your eText

  • Icon

    Watch and learn

    Videos & animations bring concepts to life

  • Icon

    Listen on the go

    Learn how you like with full eText audio

  • Icon

    Learn anytime, anywhere

    Get the app to access your eText whenever you need it

  • Icon

    Make it your own

    Your notes. Your highlights. Your eText

Overview

Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of intelligent communication technology. In this 13th Edition of Boveé and Thill’s Excellence in Business Communication, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize the fundamental skills and principles of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence in Business Communication is the premier text for honing and developing business students’ essential communication skills.

Features and benefits

MyLab gives you the tools you need to learn — and to get a better grade

  • Personalized study tools: Show you what you know, what you don’t, and where to spend your time to fill the gaps
  • Immediate feedback: On assignments and quizzes — and assistance with each problem if you need it — helps you get unstuck
  • The mobile eText: Lets you learn on your terms, wherever you are

Published by Pearson (September 15th 2020) - Copyright © 2020

ISBN-13: 9780135642788

Subject: Business Communication

Category: Business Communication

Table of contents

PART 1: UNDERSTANDING THE FOUNDATIONS OF BUSINESS COMMUNICATION
1. Professional Communication in a Digital, Social, Mobile World
2. Interpersonal Communication Skills
3. Collaboration and Business Etiquette
4. Communication Challenges in a Diverse, Global Marketplace

PART 2: APPLYING THE THREE-STEP WRITING PROCESS
5. Planning Business Messages
6. Writing Business Messages
7. Completing Business Messages

PART 3: CRAFTING BRIEF BUSINESS MESSAGES
8. Crafting Messages for Digital Channels
9. Writing Routine and Positive Messages
10. Writing Negative Messages
11. Writing Persuasive Messages

PART 4: PREPARING REPORTS AND PRESENTATIONS
12. Planning Reports and Proposals
13. Writing and Completing Reports and Proposals
14. Developing and Delivering Business Presentations

PART 5: WRITING EMPLOYMENT MESSAGES AND INTERVIEWING FOR JOBS
15. Building Careers and Writing Résumés
16. Applying and Interviewing for Employment

Your questions answered

Introducing Pearson+. Reimagined learning, designed for you. Choose from one eText or over 1,500 eTexts and study tools, all in one place, for one low monthly subscription. A new way to buy books that fits your budget. Make the most of your study time with offline access, enhanced search, notes and flashcards — to get organized, get the work done quicker and get results. Plus, with the app, put textbooks in your pocket and learn wherever. It's time to upgrade the textbook and simplify learning, so you can have time to live too.

Pearson eText is an easy-to-use digital textbook available from Pearson+. Make it your own by adding notes and highlights. Download the Pearson+ mobile app to learn on the go, even offline. Listen on the go with our new audiobook feature, available for most titles.

When you choose a plan, you're signing up for a 4-month term. We will charge your payment method each month until your 4-month term has ended. After that, we'll automatically renew your subscription and charge you on a month-to-month basis unless you turn off auto-renewal in My account.

When you purchase a Pearson+ subscription, it will last a minimum of 4 months, and then automatically renew each month thereafter unless you turn off auto-renew in My account.

If you want to stop your subscription at the end of your 4-month term, simply turn off auto-renew from My account. To avoid the next payment charge, make sure you turn auto renewal off 1 day before the auto renewal date.

You can subscribe again after auto-renew has been turned off by purchasing another Pearson+ subscription.

We use your credit card to renew your subscription automatically. To make sure your learning is uninterrupted, please check your card details before your first monthly payment.

With a Multi Pearson+ subscription plan, you can download up to 5 titles on the Pearson+ app from My list on each of your authorized devices every month.

When you're using your Multi Pearson+ subscription plan in a browser, you can select and read from as many titles as you like.