Pearson's Comprehensive Medical Assisting: Administrative and Clinical Competencies, 4th edition

  • Nina Beaman, 
  • Kristiana Sue Routh, 
  • Lorraine M. Papazian-Boyce, 
  • Ron Maly, 
  • Jamie Nguyen

Choose the option that's right for you


$9.99 / mo

4-month minimum term for $39.96

  • Access this eText title
  • Up to 2 devices
  • Discounted tutor access


$14.99 / mo

4-month minimum term for $59.96

  • Access over 1,500 titles
  • Up to 2 devices
  • Discounted tutor access

Learn more, spend less

  • Learn anytime, anywhere

    Get the app to access your eText whenever you need it

  • Make it your own

    Your notes. Your highlights. Your eText

  • Find it fast

    Quickly navigate your eText with search

  • Stay organized

    Access all your eTexts in one place

  • Easily continue access

    Keep learning with auto-renew


Pearson's Comprehensive Medical Assisting, Fourth Edition, offers a step-by-step, competency-based approach that covers virtually all facets of the medical assisting profession. Filled with 227 Procedures (32 of which are new), and a variety of workplace scenarios and critical-thinking exercises, the book helps you gain the procedural, people, and professional skills that are fundamental to being an effective Medical Assistant.

The 4th Edition was reconceived around the latest standards and guidelines published by CAAHEP (the Commission on Accreditation of Allied Health Education Programs) and ABHES (Accrediting Bureau of Health Education Schools). In this groundbreaking approach, the text's learning objectives were rewritten to directly conform to the standards, and all content was reorganized to flow from these objectives. Mapping documents demonstrate where standards for both of the accrediting bodies are met.

Published by Pearson (September 18th 2020) - Copyright © 2018

ISBN-13: 9780136872948

Subject: Medical Assisting & Pharmacy Technician

Category: Introduction to Medical Assisting

Table of contents

1. Medical Assisting: The Profession
2. Medical Science: History and Practice
3. Medical Law and Ethics
4. Medical Terminology
5. Communication: Verbal and Nonverbal
6. The Office Environment
7. Telephone Techniques

8. Patient Reception
9. Appointment Scheduling
10. Office Facilities, Equipment, and Supplies
11. Written Communication
12. Computers in the Medical Office
13. The Medical Record
14. Medical Insurance
15. Diagnosis Coding
16. Procedure Coding
17. Patient Billing and Collections
18. Banking and Practice Finances
19. Medical Office Management

20. Body Structure and Function
21. The Integumentary System
22. The Skeletal System
23. The Muscular System
24. The Nervous System
25. The Special Senses
26. The Circulatory System
27. The Immune System
28. The Respiratory System
29. The Digestive System
30. The Urinary System
31. The Endocrine System
32. The Reproductive System

33. Infection Control
34. Vital Signs
35. Assisting with Physical Examinations
36. Assisting with Medical Specialties
37. Assisting with Reproductive and Urinary Specialties
38. Assisting with Eye and Ear Care
39. Assisting with Life Span Specialties: Pediatrics
40. Assisting with Life Span Specialties: Geriatrics
41. Assisting with Minor Surgery
42. Assisting with Medical Emergencies and Emergency Preparedness
43. The Clinical Laboratory
44. Microbiology
45. Urinalysis
46. Phlebotomy and Blood Collection
47. Hematology
48. Radiology and Diagnostic Testing
49. Electrocardiography
50. Pulmonary Function
51. Physical Therapy and Rehabilitation
52. Math for Pharmacology
53. Pharmacology
54. Administering Medications
55. Patient Education
56. Nutrition
57. Mental Health

58. Professionalism
59. Externship and Career Opportunities


Your questions answered

Introducing Pearson+. Reimagined learning, designed for you. Choose from one eText or over 1,500 eTexts and study tools, all in one place, for one low monthly subscription. A new way to buy books that fits your budget. Make the most of your study time with offline access, enhanced search, notes and flashcards — to get organized, get the work done quicker and get results. Plus, with the app, put textbooks in your pocket and learn wherever. It's time to upgrade the textbook and simplify learning, so you can have time to live too.

Pearson eText is an easy-to-use digital textbook available from Pearson+. Make it your own by adding notes and highlights. Download the Pearson+ mobile app to learn on the go, even offline. Listen on the go with our new audiobook feature, available for most titles.

When you choose a plan, you're signing up for a 4-month 'term'. We will charge your payment method each month until your 4-month term has ended. You can turn on auto-renew in My account at any time to continue your subscription before your 4-month term has ended.

When you purchase a Pearson+ subscription, it will last 4 months. Before your initial 4-month term ends, you can extend your subscription by turning auto-renew on in My account. If you turn auto-renew on, we’ll automatically renew your subscription and charge you every month until you turn off auto-renew.

To avoid the next payment charge, make sure you turn auto renewal off 1 day before the auto renewal date. You can subscribe again after auto-renew has been turned off by purchasing another Pearson+ subscription. We use your credit card to renew your subscription automatically. To make sure your learning is uninterrupted, please check your card details before your first monthly payment.

With a Multi Pearson+ subscription plan, you can download up to 5 titles on the Pearson+ app from My list on each of your authorized devices every month.

When you're using your Multi Pearson+ subscription plan in a browser, you can select and read from as many titles as you like.