Quality, 6th edition

  • Donna C. S. Summers

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Overview

Quality provides the tools and techniques needed to help organizations improve in the areas of quality, productivity and safety. Clear techniques and real-world illustrations show how quality tools can be used to improve outputs, costs and more.

Published by Pearson (July 14th 2021) - Copyright © 2018

ISBN-13: 9780137408115

Subject: Engineering Technology

Category: Quality Management for Technology

Table of contents

1. Quality Basics
2. Quality Advocates
3. Quality Systems: ISO 9000, Supplier Certification Requirements, the Malcolm Baldrige National Quality Award, Six Sigma
4. Quality Improvement: Problem Solving
5. Statistics
6. Variable Control Charts
7. Process Capability
8. Other Variable Control Charts
9. Probability
10. Quality Control Charts for Attributes
11. Reliability
12. Advanced Topics in Quality
13. Quality Costs
14. Product Liability
15. Benchmarking and Auditing

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