Technical Communication

Technical Communication, 15th edition

  • John M. Lannon, 
  • Laura J. Gurak

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Overview

Today's workplace requires writing emails, memos, letters, and informal reports, plus more complex communications such as formal reports, proposals, web pages, and presentations. Technical Communication guides you to write effectively and with perspective on technology and global communications.

Published by Pearson (April 13th 2021) - Copyright © 2020

ISBN-13: 9780137477548

Subject: Composition

Category: Technical Communication

Table of contents

I. COMMUNICATING IN THE WORKPLACE
1. Introduction to Technical Communication
2. Meeting the Needs of Specific Audiences
3. Persuading Your Audience
4. Weighing the Ethical Issues
5. Teamwork and Global Considerations
6. An Overview of the Technical Writing Process

II. THE RESEARCH PROCESS
7. Thinking Critically about the Research Process
8. Evaluating and Interpreting Information
9. Summarizing Research Findings and Other Information

III. ORGANIZATION, STYLE, AND VISUAL DESIGN
10. Organizing for Readers
11. Editing for a Professional Style and Tone
12. Designing Visual Information
13. Designing Pages and Documents

IV. SPECIFIC DOCUMENTS AND APPLICATIONS
14. Email
15. Workplace Memos and Letters
16. Résumés and Other Job-Search Materials
17. Technical Definitions
18. Technical Descriptions, Specifications, and Marketing Materials
19. Instructions and Procedures
20. Informal Reports
21. Formal Analytical Reports
22. Proposals
23. Oral Presentations and Video Conferencing
24. Blogs, Wikis, and Web Pages
25. Social Media

V. RESOURCES FOR TECHNICAL WRITERS
Appendix A: A Quick Guide to Documentation
Appendix B: A Quick Guide to Grammar, Usage, and Mechanics
Works Cited
Index

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