Introduction to Hospitality

Introduction to Hospitality, 8th edition

  • John R. Walker, 
  • Josielyn T. Walker

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Overview

Introduction to Hospitality is a lively, comprehensive survey of the world's largest industry: hospitality. You'll explore the vibrant inner workings of each hospitality segment -- such as lodging, restaurants, tourism, gaming and events -- as well as the issues shaping their future.

Published by Pearson (July 14th 2021) - Copyright © 2020

ISBN-13: 9780137496020

Table of contents

PART 1: INTRODUCING HOSPITALITY AND LODGING
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division
4. Hotel Food and Beverage

PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
5. Beverages
6. The Restaurant Business
7. Restaurant Management
8. Managed Services

PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment

PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
12. Meetings, Conventions, and Expositions
13. Special Events

PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
14. Leadership and Management
15. Planning
16. Organizing
17. Communication and Decision Making
18. Control

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