Marketing Research: An Applied Orientation, 7th edition

  • Manoj K. Malhotra

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Marketing Research provides you with a practical six-step framework for conducting marketing research, using both qualitative and quantitative strategies. You'll learn the way marketing research and marketing management decisions interact and acquire the skills to run SPSS and SAS programs.

Published by Pearson (July 14th 2021) - Copyright © 2019

ISBN-13: 9780137504879

Subject: Marketing

Category: Marketing Research

Table of contents

Brief Contents


  1. Introduction to Marketing Research
  2. Defining the Marketing Research Problem and Developing an Approach


  1. Research Design
  2. Exploratory Research Design: Secondary and Syndicated Data
  3. Exploratory Research Design: Qualitative Research
  4. Descriptive Research Design: Survey and Observation
  5. Causal Research Design: Experimentation
  6. Measurement and Scaling: Fundamentals and Comparative Scaling
  7. Measurement and Scaling: Noncomparative Scaling Techniques
  8. Questionnaire and Form Design
  9. Sampling: Design and Procedures
  10. Sampling: Final and Initial Sample Size Determination


  1. Fieldwork
  2. Data Preparation
  3. Frequency Distribution, Cross-Tabulation, and Hypothesis Testing
  4. Analysis of Variance and Covariance
  5. Correlation and Regression
  6. Discriminant and Logit Analysis
  7. Factor Analysis
  8. Cluster Analysis
  9. Multidimensional Scaling and Conjoint Analysis
  10. Structural Equation Modeling and Path Analysis
  11. Report Preparation and Presentation


  • 1.1. HP: Using Marketing Research to Gain a Competitive Edge
  • 2.1. Baskin-Robbins: Can It Bask in the Good ‘Ole Days?
  • 2.2. Kid Stuff? Determining the Best Positioning Strategy for Akron Children’s Hospital
  • 3.1. AT&T Wireless: Ma Bell Becomes Ma Again
  • 3.2. IBM: A Top Provider of Computer Hardware, Software, and Services
  • 3.3. Kimberly-Clark: Competing Through Innovation
  • 4.1. JPMorgan Chase: Chasing Growth Through Mergers and Acquisitions
  • 4.2. Wendy’s: History and Life After Dave Thomas
  • 5.1. The Harvard Graduate Student Housing Survey
  • 5.2. BizRate.Com
  • 5.3. Cola Wars Continue: Coke and Pepsi in the Twenty-First Century
  • 5.4. TiVo in 2002
  • 5.5. Compaq Computer: Intel Inside?
  • 5.6. The New Beetle

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