Hotel Operations Management, 3rd edition
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1. The Hotel Industry: Overview and Professional Career Opportunities
2. Guest Service
3. The Hotel General Manager
4. Management, Supervision and Service Skills for the G.M.
5. Human Resources
7. Revenue Management
8. Sales and Marketing
9. The Front Office
11. Food and Beverage
12. Facility Engineering and Maintenance
13. Safety and Property Security
14. Franchise Agreements and Management Contracts
15. Managing in the Global Hotel Industry
Published by Pearson (July 14th 2021) - Copyright © 2017
Subject: Culinary Arts & Hospitality Management
Category: Hospitality Management / Accounting / HR
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