Intercultural Business Communication, 6th edition

  • Lillian H. Chaney, 
  • Jeanette Martin

Choose the option that's right for you

Single

$9.99 / mo

4-month minimum term for $39.96

  • Access this eTextbook title
  • Up to 2 devices
  • Discounted tutor access
  • Exclusive offers

Multi

$14.99 / mo

4-month minimum term for $59.96

  • Access over 1,500 titles
  • Up to 2 devices
  • Discounted tutor access
  • Exclusive offers

Learn more, spend less

  • Learn anytime, anywhere

    Get the app to access your eTextbook whenever you need it

  • Make it your own

    Your notes. Your highlights. Your eTextbook

  • Find it fast

    Quickly navigate your eTextbook with search

  • Stay organized

    Access all your eTextbooks in one place

  • Access all your eTextbooks in one place

    Keep learning with auto-renew

Overview

Intercultural Business Communication prepares you to face the differences in business communication across cultures. The text does this by providing practical guidelines and information on how to conduct negotiations across countries as well as general "dos" and "don'ts" of international business.

Published by Pearson (July 14th 2021) - Copyright © 2014

ISBN-13: 9780137515455

Subject: Business Communication

Category: Intercultural Business Communication

Table of contents

1. The Nature of Intercultural Communication

2. Universal Systems

3. Contrasting Cultural Values

4. Cultural Shock

5. Language

6. Oral and Nonverbal Communication Patterns

7. Written Communication Patterns

8. Global Etiquette

9. Business and Social Customs

10. Intercultural Negotiation Process

11. Intercultural Negotiation Components

12. Laws Affecting International Business and Travel

Appendix A: Glossary

Appendix B: Answers to Exercises

Your questions answered

Introducing Pearson+. Reimagined learning, designed for you. Choose from one eText or over 1,500 eTexts and study tools, all in one place, for one low monthly subscription. A new way to buy books that fits your budget. Make the most of your study time with offline access, enhanced search, notes and flashcards — to get organized, get the work done quicker and get results. Plus, with the app, put textbooks in your pocket and learn wherever. It's time to upgrade the textbook and simplify learning, so you can have time to live too.

Pearson eTextbook is an easy-to-use digital textbook available from Pearson+. Make it your own by adding notes and highlights. Download the Pearson+ mobile app to learn on the go, even offline. Listen on the go with our new audiobook feature, available for most titles.

When you choose a plan, you're signing up for a 4-month 'term'. We will charge your payment method each month until your 4-month term has ended. You can turn on auto-renew in My account at any time to continue your subscription before your 4-month term has ended.

When you purchase a Pearson+ subscription, it will last 4 months. Before your initial 4-month term ends, you can extend your subscription by turning auto-renew on in My account. If you turn auto-renew on, we’ll automatically renew your subscription and charge you every month until you turn off auto-renew.

To avoid the next payment charge, make sure you turn auto renewal off 1 day before the auto renewal date. You can subscribe again after auto-renew has been turned off by purchasing another Pearson+ subscription. We use your credit card to renew your subscription automatically. To make sure your learning is uninterrupted, please check your card details before your first monthly payment.

With a Multi Pearson+ subscription plan, you can download up to 10 titles on the Pearson+ app from My list on each of your authorized devices every month.

When you're using your Multi Pearson+ subscription plan in a browser, you can select and read from as many titles as you like.