THINK Communication, 3rd edition

  • Isa N. Engleberg, 
  • Dianna R. Wynn

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THINK Communication distills major communication concepts, theories and trends into bite-size essentials, making the material accessible and relatable. Its unique features will help you identify and understand communication behaviors, including your own.

Published by Pearson (July 14th 2021) - Copyright © 2015

ISBN-13: 9780137547333

Subject: Communication

Category: Introduction to Communication

Table of contents

In this Section:
1) Brief Table of Contents
2) Full Table of Contents

Brief Table of Contents
1. Human Communication
2. Understanding Yourself
3. Adapting To Others
4. Listening
5. Verbal Communication
6. Nonverbal Communication
7. Understanding Interpersonal Relationships
8. Improving Interpersonal Relationships
9. Professional Relationships
10. The Challenge Of Working In Groups
11. Group Decision Making and Problem Solving
12. Planning Your Presentation
13. Content and Organization
14. Language and Delivery
15. Speaking To Inform
16. Speaking To Persuade

Full Table of Contents

1. Human Communication
Communication in Your Life
Communication Models
Communication Contexts
Communication Principles and Practices
Communication and Critical Thinking
Communication Ethics

2. Understanding Yourself
Communication Apprehension and Confidence

3. Adapting To Others
The Many Faces of Others
Barriers to Understanding Others
Intercultural Communication Strategies

4. Listening
The Nature of Listening
The Listening Process
Listening to Gender and Culture
Listening Strategies and Skills

5. Verbal Communication
Human Language
Language and Meaning
Language, Culture, Gender, and Context
Language Barriers
Language Lessons

6. Nonverbal Communication
Communicating Without Words
Types of Nonverbal Communication
Space, Place, and Time as Nonverbal Communication
Improving Nonverbal Communication

7. Understanding Interpersonal Relationships
Understanding Interpersonal Relationships
Conversing with Others
Strengthening Personal Relationships
Sharing Your Self with Others
Expressing Emotions Appropriately

8. Improving Interpersonal Relationships
Balancing Interpersonal Tensions
Resolving Interpersonal Conflict
Managing Anger
Developing Assertiveness

9. Professional Relationships
The Nature of Professional Relationships
Professional Communication Challenges
Workplace and Job Interviews

10. The Challenge Of Working In Groups
The Challenges of Working in Groups
Balancing Task and Social Dimensions
Developing Group Leadership

11. Group Decision Making and Problem Solving
Prerequisites for Group Decision Making and Problem Solving
Effective Group Decision Making
Effective Problem Solving
Effective Group Meetings

12. Planning Your Presentation
The Speech Preparation Process
Determine Your Purpose and Topic
Analyze and Adapt to Your Audience
Adapt to the Context
Enhance Your Credibility

13. Content and Organization
Researching and Selecting Your Content
Organizing Your Content
Applying an Organizational Pattern
Beginning Your Presentation
Concluding Your Presentation

14. Language and Delivery
The CORE Language Styles
Confident Delivery
Modes of Delivery
Vocal Delivery
Physical Delivery
Presentation Aids
Strategies for Rehearsing a Presentation

15. Speaking To Inform
The Purpose of Informative Speaking
Informative Communication Strategies
Informative Speaking in Action

16. Speaking To Persuade
The Purpose of Persuasion
Persuading Others
Building Persuasive Arguments
Persuasive Organizational Patterns
Persuasive Speaking in Action

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