Understanding and Managing Diversity: Readings, Cases, and Exercises, 6th edition

  • Carol Harvey, 
  • M June Allard

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Understanding and Managing Diversity explains the complexity of a diverse workforce and explores how it can be an organizational asset. The text provides a wide range of expertise, from the perspectives of experienced interdisciplinary instructors and practitioners such as diversity trainers and corporate managers.

Published by Pearson (July 14th 2021) - Copyright © 2015

ISBN-13: 9780137614776

Subject: Management

Category: Organizational Behavior

Table of contents

INTRODUCTION: Understanding Workplace Diversity: Where Have We Been and Where Are We Going?

1. Diversity Today: Fact or Fiction? Carol P. Harvey
2. DIVERSITY! Jeanne M. Aurelio and Christopher Laib
3. Body Ritual Among the Nacirema Horace Miner
4. Increasing Multicultural Understanding: Uncovering Stereotypes John R. Bowman
5. I AM . .. M. June Allard
6. Are You Privileged? Mark Julien and Micheal T. Stratton
7. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies Peggy McIntosh
8. The Emotional Connection of Distinguishing Difference and Conflict Carole G. Parker
9. Exploring Diversity in Your Organization Carol P. Harvey
10. The Pitney Bowes Case: A Legacy of Diversity Carol P. Harvey
11. Integrative Questions for Section I

SECTION II: Understanding the Primary Dimensions of Diversity: Race & Ethnicity
12. Being An Only: A Field Assignment Carol P. Harvey
13. Thriving in a Multicultural Classroom Michelle R. Dunlap
14. Since We Elected an African American President Twice, Is Racism Still an Issue in America? Joyce McNickles
15. Immigration Patterns: The Transition Process M. June Allard
16. The Coca-Cola Company: Then and Now Carol Harvey
17. Integrative Questions for Section II

SECTION III: Understanding The Primary Dimensions of Diversity: Age, Gender, Sexual Orientation, and Physical and Mental Challenges
18. How Old Should You Be To Drive A Bus? Exploring Ageism Sharon P. McKechnie
19. Generational Diversity in the Workplace Diane M. Holtzman, Evonne J. Kruger and Charles D. Srock
20. Exploring The Gender Gap: What Are the Issues? Carol P. Harvey and Deborah L. Larsen
21. When Women Do Lead: Gender Bias 2013 Style Carol P. Harvey
22. The Paradox of Male Privilege: Toward a Gender Democracy & Democratic Manhood Steven D. Farough
23. Sorting Through Lesbian, Gay, Bisexual, and Transgender Issues in the American Workplace Gerald Hunt
24. Is This Sexual Harassment? Carol P. Harvey
25. Musical Chairs M. June Allard
26. Professor on Wheels: A Case of Disability and Diversity Mark E. Moore and Caryl L. Martin
27. The Cracker Barrel Restaurants John Howard
28. Integrative Questions for Section III

SECTION IV: Understanding The Secondary Dimensions of Diversity: Social Class, Religion, Appearance/ Weight, Language/Communication and Military Service
29. Does Social Class Make a Difference? Carol P. Harvey
30. Social Class: The Fiction of American Meritocracy Colleen A. Fahy
31. Religion in the Workplace Kathleen M. Fisher, Jeanne M. McNett, and Pamela D. Sherer
32. Understanding Intercultural Communications in Today's Global Environment Gina Ruxton and Carol P. Harvey
33. Communicating with a Global Call Center Exercise Carol P. Harvey
34. The Culture of the U.S. Air Force and Its Impact on a Mobile Training Team Case Christopher C. Butts, Elizabeth Sanz, Kizzy M, Parks, and Daniel P. McDonald
35. Fighting for Equal Opportunity: Women's Changing Roles in the U.S. Military Joseph R. Bongiovi
36. Choosing the Board: Charting the Course with Competing Priorities M. June Allard
37. Appearance and Weight Discrimination in the Workplace M. June Allard
38. Fairfax Metropolitan Hospital: The Candidate M. June Allard
39. Integrative Questions for Section IV

SECTION V: Managing Diversity in Terms of the Ethical, Legal, Media and Marketing Issues
40. The Ethics of Workplace Diversity Jeanne McNett
41. Ethics and Diversity Cases. Legal Applications in the Workplace M. June Allard
42. How Canada Promotes Workplace Diversity Marc S. Mentzer
43. A Report on the Current Health of the Media M. June Allard
44. Exercises in Media Diversity M. June Allard
45. New Business Opportunities: Changing Consumer Markets M. June Allard
46. Points of Law: The Bar Exam M. June Allard
47. Chick-Fil-A and the Media Carol P. Harvey
48. Integrative Questions for Section V

SECTION VI: Managing Organizational Change and Diversity: Current Issues
49. What Do Organizations Do to Manage Diversity? Examining Corporate Leadership, Training, Mentoring, Employee Resource Groups and Social Responsibility Programs Carol P. Harvey
50. Work-Life Balance Issues: Changing When and How the Work Gets Done Carol P. Harvey
51. The Six Sigma Case: Promotion at Western Company Rana Haq
52. Diversity and Inclusion Awards. A Critical Examination M. June Allard
53. One Workplace Bully is One Too Many: The Four Faces of Bullying Andra Gumbus
54. A Case of Harassment, Discrimination, or Bullying? You Decide . . . Andra Gumbus
55. The Path to Inclusion: The Business Case for Diversity at Ocean Spray Carol P. Harvey
56. Integrative Questions for Section VI

SECTION VII: Capstone Experiences for Understanding and Managing Diversity
57. Creating a Case to Better Understand and Manage Diversity Carol P. Harvey
58. Creating Diversity Awareness: A Video Project Cary J. LeBlanc
59. Evaluating Diversity Management: Conducting a Diversity Audit Carol P. Harvey
60. Integrative Questions for Section VII

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