Introduction to Hospitality, 9th edition
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Hallmark features of this title
Exposure to all areas of hospitality
- Introducing... and A Day in the Life of... features introduce the real people of hospitality management and describe their experiences on the job.
- Corporate profiles discuss the practices, growth and scope of leading organizations.
- Current issues section in each chapter examines the factors shaping the future of various segments of the hospitality industry.
- Case Studies test students’ skills and knowledge as they address and recommend appropriate actions in each situation
- Apply Your Knowledge questions challenge students to apply chapter concepts to real-life industry topics.
- Check Your Knowledge questions at the end of each Learning Objectives section reinforces the material students have just read.
Published by Pearson (May 14th 2024) - Copyright © 2025
Subject: Culinary Arts & Hospitality Management
Category: Introduction to Hospitality
Table of contents
PART I: INTRODUCING HOSPITALITY AND LODGING
- Introducing Hospitality
- The Hotel Business
- Rooms Division
- Hotel Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
- The Restaurant Business
- Restaurant Management
- Managed Services
PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
- Recreation, Attractions, and Clubs
- Gaming Entertainment
PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
- Meetings, Conventions, and Expositions
- Leadership, Management, and Marketing
PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
- Communication and Decision-Making
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