Secure Checkout

Introduction to Hospitality, 9th edition

  • John R. Walker, 
  • Josielyn T. Walker

Currently unavailable

Looking for your MyLab or Mastering eTextbook? Find it hereOpens in an new tab

Learn more, spend less

  • Study simpler and faster

    Use flashcards and other study tools in your eTextbook

  • Watch and learn

    Videos & animations bring concepts to life

  • Listen on the go

    Learn how you like with full eTextbook audio

  • Special partners and offers

    Enjoy perks from special partners and offers for students

  • Find it fast

    Quickly navigate your eTextbook with search

Overview

Hallmark features of this title

Exposure to all areas of hospitality

  • Introducing... and A Day in the Life of... features introduce the real people of hospitality management and describe their experiences on the job.
  • Corporate profiles discuss the practices, growth and scope of leading organizations.
  • Current issues section in each chapter examines the factors shaping the future of various segments of the hospitality industry.

Practical applications

  • Case Studies test students’ skills and knowledge as they address and recommend appropriate actions in each situation
  • Apply Your Knowledge questions challenge students to apply chapter concepts to real-life industry topics.
  • Check Your Knowledge questions at the end of each Learning Objectives section reinforces the material students have just read.

Published by Pearson (May 14th 2024) - Copyright © 2025

ISBN-13: 9780137838097

Subject: Culinary Arts & Hospitality Management

Category: Introduction to Hospitality

Table of contents

PART I: INTRODUCING HOSPITALITY AND LODGING

  1. Introducing Hospitality
  2. The Hotel Business
  3. Rooms Division
  4. Hotel Food and Beverage

PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES

  1. Beverages
  2. The Restaurant Business
  3. Restaurant Management
  4. Managed Services

PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING

  1. Tourism
  2. Recreation, Attractions, and Clubs
  3. Gaming Entertainment
  4. Cruising

PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT

  1. Meetings, Conventions, and Expositions
  2. Events
  3. Leadership, Management, and Marketing

PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

  1. Planning
  2. Organizing
  3. Communication and Decision-Making
  4. Control

Your questions answered

Pearson+ is your one-stop shop, with eTextbooks and study videos designed to help students get better grades in college.

A Pearson eTextbook is an easy‑to‑use digital version of the book. You'll get upgraded study tools, including enhanced search, highlights and notes, flashcards and audio. Plus learn on the go with the Pearson+ app.

Your eTextbook subscription gives you access for 4 months. You can make a one‑time payment for the initial 4‑month term or pay monthly. If you opt for monthly payments, we will charge your payment method each month until your 4‑month term ends. You can turn on auto‑renew in My account at any time to continue your subscription before your 4‑month term ends.

When you purchase an eTextbook subscription, it will last 4 months. You can renew your subscription by selecting Extend subscription on the Manage subscription page in My account before your initial term ends.

If you extend your subscription, we'll automatically charge you every month. If you made a one‑time payment for your initial 4‑month term, you'll now pay monthly. To make sure your learning is uninterrupted, please check your card details.

To avoid the next payment charge, select Cancel subscription on the Manage subscription page in My account before the renewal date. You can subscribe again in the future by purchasing another eTextbook subscription.

Channels is a video platform with thousands of explanations, solutions and practice problems to help you do homework and prep for exams. Videos are personalized to your course, and tutors walk you through solutions. Plus, interactive AI‑powered summaries and a social community help you better understand lessons from class.

Channels is an additional tool to help you with your studies. This means you can use Channels even if your course uses a non‑Pearson textbook.

When you choose a Channels subscription, you're signing up for a 1‑month, 3‑month or 12‑month term and you make an upfront payment for your subscription. By default, these subscriptions auto‑renew at the frequency you select during checkout.

When you purchase a Channels subscription it will last 1 month, 3 months or 12 months, depending on the plan you chose. Your subscription will automatically renew at the end of your term unless you cancel it.

We use your credit card to renew your subscription automatically. To make sure your learning is uninterrupted, please check your card details.