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An Introduction to Human Services: Policy and Practice, 9th edition

  • Barbara R Schram
  • Betty Reid Mandell
  • Paul Dann
  • Lynn Peterson

Published by Pearson (July 18th 2019) - Copyright © 2020

9th edition

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This package includes MyLab Helping Professions.

Show future Human Service Professionals how history, politics, and the economy shape social welfare programs and policies
An Introduction to Human Services: Policy and Practice puts the field of human services into a historical context, provides insights into the social welfare field, and gives concrete examples of how primary intervention strategies are put into daily practice in human service agencies. The text presents the many career options offered in the field of human services and discusses the stresses that a human service worker will face in day-to-day work, with practical suggestions for avoiding burnout. The 9th Edition explores the current state of the field of human services with new and updated coverage, including: an expanded chapter on working with diversity, with updated discussions of immigration and working with LGBTQ clients (Ch. 7); an expanded chapter on social welfare programs and policies (Ch. 6); and an increased focus on practical applications.
Reach every student by pairing this text with MyLab Helping Professions

MyLab is the teaching and learning platform that empowers instructors to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student.

0134773985 / 9780134773988 An Introduction to Human Services: Policy and Practice plus MyLab Helping Professions with Pearson eText -- Access Card Package
Package consists of:      
  • 0134774817 / 9780134774817 MyLab Helping Professions with Pearson eText -- Access Card -- for An Introduction to Human Services: Policy and Practice    
  • 0134774833 / 9780134774831 Introduction to Human Services, An: Policy and Practice

Table of contents

Part I
1. What Are Human Services? What Do Human Service Workers Do?
2. The Changing Nature of the Helping Process
3. Strategies, Activities, and Tasks of Human Service Work
4. Attitudes/Values, Skills, and Knowledge of the Human Service Worker
5. Values and Ethical Dilemmas
6. Social Welfare Programs and Policies


7. Working with Diversity
8. Interviewing
9. Direct Strategies: Working With People One-on-One
10. Working With Groups
11.  Planning a Human Service Program
12. Indirect Strategies: Organizing for Change

13. Understanding Legal Issues
14. Staying Current and Avoiding Burnout

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