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  5. How to Argue: Powerfully, Persuasively, Positively

How to Argue: Powerfully, Persuasively, Positively, 1st edition

  • Jonathan Herring

Published by Pearson FT Press (April 17th 2012) - Copyright © 2012

1st edition

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How to Argue: Powerfully, Persuasively, Positively

ISBN-13: 9780132980968

Includes: Unassigned

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Overview

Table of contents

Introduction     v
Part 1: The ten golden rules of argument
Chapter 1  Golden Rule 1: Be prepared     3
Chapter 2  Golden Rule 2: When to argue, when to walk away     15
Chapter 3  Golden Rule 3: What you say and how you say it     25
Chapter 4  Golden Rule 4: Listen and listen again     41
Chapter 5  Golden Rule 5: Excel at responding to arguments     53
Chapter 6  Golden Rule 6: Watch out for crafty tricks     65
Chapter 7  Golden Rule 7: Develop the skills for arguing in public     89
Chapter 8  Golden Rule 8: Be able to argue in writing     95
Chapter 9  Golden Rule 9: Be great at resolving deadlock     103
Chapter 10  Golden Rule 10: Maintain relationships     111
Part 2: Situations where arguments commonly arise
Chapter 11  How to argue with those you love     121
Chapter 12  How to argue with your children     131
Chapter 13  Arguments at work     145
Chapter 14  How to complain     153
Chapter 15  How to get what you want from an expert     165
Chapter 16  Arguing when you know you’re in the wrong     175
Chapter 17  Arguing again and again     183
Chapter 18  Doormats     195
Chapter 19  How to be a good winner     205
Chapter 20  To recap     211
Index     215

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