IT as a Service (ITaaS) Framework, The: Transform to an End-to-End Services Organization and Operate IT like a Competitive Business, 1st edition

IT as a Service (ITaaS) Framework, The: Transform to an End-to-End Services Organization and Operate IT like a Competitive Business

ISBN-13:  9781587145018

The only end-to-end guide to planning, implementing, and operating IT as a Service (ITaaS)

• Transform your IT organization into a competitive, agile, and relevant “business within a business”
• Align all your IT services to outcomes that drive profits for business stakeholders
• Design an end-to-end ITaaS Service Delivery model purpose-fit to your company’s strategic needs
• Get comprehensive support artifacts: sample templates, dashboards, project plans, and ore
• Offers in-the-trenches ITaaS guidance you won’t find in any other book