Pitman Office Handbook, 8th edition

  • Joan I. Campbell

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This excellent office reference handbook is recommended for use in community college one- and two-year (General, Legal, and Medical) Office Administration programs, as well as in career college business programs.


Clear and uncomplicated, there is no other product on the market that offers the same combination of content and format as the Pitman Office Handbook. The eighth edition has been completely revised to reflect ongoing changes in our electronically wired environment and workplace. 

Table of contents

Section I         Administrative and Office Procedures

Unit 1              Interpersonal and Social/Soft Skills

Unit 2              Telephone Technologies and Services

Unit 3              Electronic Mail/Web Mail

Unit 4              Keying and Formatting Documents for Processing

Unit 5              Productivity/Time Management Skills

Unit 6              Human Resources Management

Unit 7              Records and Information Management (RIM)

Unit 8              Meetings/Net/On-line Meetings and Event Planning

Unit 9              Travel Arrangements

Unit 10            Information/Reference Sources/Internet


Section II        Office Technologies

Unit 11            New Technologies/The Integrated Office

Unit 12            Computers:  Hardware and Software

Unit 13            Business Forms and Forms Design

Unit 14            Copying Processes

Unit 15            Desktop Publishing

Unit 16            Postal and Shipping Services


Section III      Finance

Unit 17            Financial Management and Math


Section IV       Job Search

Unit 18            Job Search Skills/Career Planning/Starting Your Own Business


Section V        Communication and Language Skills

Unit 19            The Technicalities of Language

Unit 20            The Expression of Language

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Published by Pearson Canada (February 15th 2013) - Copyright © 2014