Strategic Communication in Business and the Professions, 8th edition
Published by Pearson (June 24th 2015) - Copyright © 2016
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Table of contents
2. The Model of Strategic Communication
3. Diversity in Business and the Professions
4. Listening Skills
5. Verbal and Nonverbal Skills
6. Leadership and Management Skills
7. Work Relationships
8. Interviewing Skills
9. Fundamentals of Group Communication
10. Meetings as Forums for Problem Solving
11. Negotiation and Conflict Management
12. Develop and Deliver Effective Presentations
13. Informative Presentations
14. Persuasive and Special Presentations
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