Telecommunications Survival Guide, The: Understanding and Applying Telecommunications Technologies to Save Money and Develop New Business, 1st edition

  • Pete Moulton

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Telecom revolution made easy! Master the technologies—and profit from them!

  • Telecom made easy!
  • New wireless and high-speed Internet services
  • LANs, VPNs, PBXs, frame relay, and much more
  • Choosing cost-effective business telecom solutions
  • Perfect for telecom marketers, buyers, managers, and other professionals

Telecommunications Survival Guide will help any professional understand all of today's most important new telecommunications, networking, and high-speed Internet technologies-and how to profit from them! Leading author and consultant Peter Moulton explains today's telecom revolution in straightforward, easy-to-follow language—with plenty of pictures, diagrams, and business examples. From wireless to LANs, DSL to satellite communications, you'll learn how it works, why it matters, and how you can use it to save money and reach new customers. Coverage includes:

  • Digital convergence: the growing integration of voice, data, image, and video
  • Wireless, including wireless Internet technologies
  • xDSL, cable modems, and satellite-based Internet access
  • In-house business telecom: LANs, VPNs, PBXs, Centrex, and more
  • Frame relay, T-1, and other business data options
  • A basic primer on voice and data networking theory and technology

Whether you market, sell, buy, manage, or maintain telecommunications services, Telecommunications Survival Guide delivers the practical insights you need to succeed—now, and for years to come.

Table of contents

(NOTE: Each chapter concludes with Chapter Review Questions.)

1. Telecommunications.

Evolution and Future. Telephony vs. Telecommunications. Telephony. Telecommunications and Convergence. Convergence Implications. Telephony. Evolution. Telecommunications Evolution. Telephony Evolution. Data Communications Evolution0. LAN Evolution. The Influence of PC Technologies. Telecommunications Future. Telecommunications and Telephony. Residential Telecommunications. Telecommunications and Business. Balanced Tele-computing. Vending Machine Example. Laptop Example. PC in the Kitchen.

2. Telecommunications Standards.

Standards Overview. The Importance of Standards. De Jure Standards. De Facto Standards. Inter-operability. OSI Model. Compatibility. Data Format Compatibility. Networking. OSI Functions and Implementation. Protocols and Interfaces. Protocols. Interfaces. The OSI Model. OSI Layers vs. Compatibility vs. Components. OSI Model Flow Example. Telecommunications Components. Components vs. Layers. ATM. Applying the OSI Model.

3. Voice Basics.

Voice Communications. Basic Voice Network Components and Their Functions. Voice Communications Frequencies. Voice Channel Pass Windows. Telephone Operation. Analog Phones. Digital Transmission and High Frequencies. Digital Phones. Common Channel vs. In-band Signaling. 2-Wire vs. 4-Wire Channels. Quality of Service. Voice Network Components. Customer Premise Equipment. Local Loops. Channel Bank Multiplexers. Coders/Decoders and Pulse Code Modulation. Central Offices. Central Office Switches. DS-1 vs. T-181. Point-Of-Presence. Inter-Exchange Carriers, or Long-Distance Carriers. Central Office Hierarchy. Signaling System Seven (SS-7). Packet-Switched Network using HDLC. SS-7 Nodes. SS-7 Operation. SS-7 and ISDN. SS-7 Common Channel Signaling.

4. Telephony Today.

North American Numbering Plan. Current NANP Numbering. Area Code Exhaustion. Area Code Subdivisions. Area Code Overlays. Number Portability. Local Access and Transport Areas. Carrier Identification Codes. International Numbers. Telephone Companies and Regulation. Pre-divestiture—“Universal Service”. Divestiture—Modified. Final Judgment—“Equal Access”. The Inter-Exchange Carriers. Regional Bell Operating Companies. Local Exchange Carriers. Other Common Carriers and Specialized Common Carriers. Competitive Access Providers. The Telecommunications Act of 1996. FCC 1996 Ruling and Current Rulings. Incumbent Local Exchange Carriers. Competitive Local Exchange Carriers. Telephony Services. Types of Channels. Measured Use or Dial-up. Leased. Packet Network Services. Dial-up Network Services. 500-Number Services. 555-Number Services. 700-Number Services. 800, 888, and 877 Services. 900-Number Services. Billing and Tariffs. Public Service Commissions. Intrastate Vs. Interstate. Metered Use. Leased Circuit. Slamming and Tariff Scams. Tariff Summary. Private Branch Exchanges and CENTREX. PBX Evolution. Traditional PBX. Common Voice Features. PBX Architecture and Operation. Line Cards. Trunk Cards. CPU. Computer Telephony Integration. PBX Selection. CENTREX—Central Office Exchange. CENTREX Vs. PBX. Advanced Intelligent Network. Virtual Private Network. Custom Local Area Signaling Services. CENTREX Line Assignment Service.

5. Data Communications and WAN Fundamental Concepts.

Data Communications Fundamentals. Serial vs. Parallel. Data Codes. American Standard Code for Information Interchange (ASCII). Data Transmission Concepts. Analog vs. Digital Transmission. Asynchronous vs. Synchronous vs. Isochronous. The Perplexing Plexes: Simplex, Half-Duplex, and Full Duplex. Modems and ISDN Modems. Baud vs. Bits Per Second vs. Bytes per Second. Modem Data Encoding. ISDN Modems-Channel Service Unit/Data Service Unit. Modem Specification Summary. High-speed Modem Technologies. Voice, Image, and Video Encoding. Voice, Images (Pictures), and Video as Data. Data Communications Layer-2 Protocols. Layer-2 Protocol Generations. LAN Protocol Operation Examples. Ethernet-CSMA/CD Protocol. Token Ring-Token Passing Protocol. Ethernet vs. Token Ring. Protocol Summary. Component Interfaces. Parallel Port Interface. RS-232 Interface. Universal Serial Bus. IEEE 1394243. Multiplexers and Multiplexing Fundamentals. Frequency Division Multiplexing. Dense Wave Division Multiplexing (Optical FDM). Time Division Multiplexing. Statistical Time Division Multiplexers. FDM and TDM Applications Overview.

6. Local Area Networks.

General LAN Structure and Components. Servers. Clients. Wiring. Software: Windows, NetWare, and UNIX. LAN Characteristics. LAN Types. Peer-to-Peer. Client/Server. Thin-Client/server. Basic Configuration for Disk and Printer Sharing. Disk Sharing Basics. Printer Sharing. User's View of a LAN. Drive Mapping. Universal Naming Convention. LAN Market Summary. LAN Boards and Protocols. Ethernet. Token Ring. Asynchronous Transfer Mode. LAN Board Installation. Other Layer-1 and Layer-2 LANs. LAN Internetworking Components. OSI Model vs. Basic LAN Components. Hubs and Repeaters. Bridges and Switches. Routers (Internet Gateways). Gateways. Clients. Servers. The Internet, Intranets, and Extranets. LAN to Internet Connectivity. Cable Modems. Digital Subscriber line. Frame Relay. Integrated Services Digital Network. Intranets. Extranets. IEEE Standards. IEEE LAN Standards. New IEEE Standards Development. Matching PC LAN Products to Layers. LAN Media (Cabling). Coaxial Cable. Twisted Pair Wiring. CAT-3 Cabling. CAT-5. Beyond CAT-5 Cabling. Fiber Optic Cable. Signal Loss in Fiber Cable. Dense Wavelength Division Multiplexing. Fiber Optic Cable System Components. Single-mode Fiber. Multi-mode Fiber. Plastic Fiber. Working with Fiber. Fiber Applications. LAN Wiring Hardware. UTP MOD-8/RJ-45 Connectors. Hubs and Intelligent Hubs. Token Ring Wiring. Ethernet Wiring. Wiring Rules. Preventing Common Cabling Problems. LAN Servers. Server Clustering. LAN Software. Microsoft. Novell NetWare. UNIX. LAN Protocol Suites. TCP/IP. SPX/IPX. NetBEUI. Others. LAN Telecommunications Applications. Groupware. Voice Over IP. Video Teleconferencing. Client/Server Applications.

7. Saving Telecommunications Costs.

Integrated Services Digital Network. Services and Applications. Bearer Channels, or B Channels. Data or Delta (Signaling) Channels, or D Channels. Basic Rate Interface-2B+D. Primary Rate Interface-23B+D. Broadband ISDN Services. ISDN Voice Services. ISDN High-Speed Data. ISDN Service Implementation. ISDN Terminal Adapters. Constructing a Circuit. National ISDN-199x, or NI-x. Service Profile Identifier Number. Bonding B Channels. ISDN Costs. PRI Costs. Saving Costs with ISDN. Backup Mission-critical Circuits. Saving Teleconferencing Costs. Predicted Data Overloads. Telecommuter Cost Savings Example. PBX Telephone Network Integration. Packet-switched Networks. Circuit vs. Packet Switching. Circuit-switched or Connection-oriented Services. Packet-switched or Connection-less Services. The X.25 Networks. X.25 (Layer 2) vs. Fast Packet (Layer 4) Operation. The X.25 Standard. X.75 and X.121 Standards. Packet Assemblers and Disassemblers (X.3, X.28, and X.29 Specifications). Packet Network Performance. Packets vs. Cells vs. Frames. Examining In-transit Delays. Fast Packet Vs. X.25 Packet Networks. Frame Relay Networks. Basic Configuration. Virtual Circuits. Committed Information Rate. Frame Relay Access Device. Voice and Video over Frame. Saving Costs Using Frame Relay and Packet Network Services. All Digital Network Technologies. T-Carrier Channels and Services. DS-0 Channels and T-1 Framing. Multiplexing Hierarchy (T-1, T-1C, T-2, and T-3). Fractional T-1, Digital Access, and Cross-connect Systems. Alternate Mark Inversion and Bipolar 8-Bit Zero Substitution. Extended Superframes Format. Connecting Sites with T-Carrier Channels. Switched Multi-megabit Data Service. Asynchronous Transfer Mode. Cell Relay Operation. Cell Format and Adaptation Layers. ATM Switching and Multiplexing. Virtual Circuits. ATM Broadband Interfaces and Routing. Applying ATM Products to Save Costs. Synchronous Optical Network. SONET Configurations. SONET Network Components. Multiplexing Over Fiber. SONET Self-healing Ring Operation. Add/Drop Multiplexers. Digital Access and Cross-connect Systems. SONET Network Component Interfaces. Applying Digital Network Services. Service Selection and Interconnection. Costs and Geographic Coverage. Equipment Interfaces. Managing Digital Networks.

8. RF, Satellite, and Cellular Communications.

Radio Frequency Communications. Basic RF Technology. Wireless Services Categories. Line-Of-Sight Microwave Transmission. Transmission Frequencies and Characteristics. RF Network Advantages and Disadvantages. Licensing. RF Networks that Save Costs. Local Multipoint Distribution Service. Wireless Local Loop. Wireless Office and Personal Area Networks. Wireless Private Branch Exchange. Wireless Local Area Networks and Personal Area Networks. Bluetooth. Satellite Communications. Satellite Orbits and Constellations. Satellite Signal Propagation Delay. Satellite RF Bands. Uplink/Downlink Transmission Differences. Satellite Life Expectancy. Space Shuttle Launches. Very Small Aperture Terminal. Satellite Network Technology. Transmission Security and Data Encryption. Satellite Services. Satellite Voice Services. Satellite Paging Services. Global Positioning System. Saving Costs by Using Satellite Communications. Earth Station Equipment and Satellite Channel Service Suppliers. Cellular Telecommunications. Cellular Communications Evolution. Cellular Network Components. Wire Line Vs. Non-wire Line Carriers. Cellular Technologies. Analog Cell Phones. Digital Phones. Cellular Networking Summary. Cellular Services. Personal Communications Services. Personal Communications Services vs. Cellular. Local and National Cellular Service Providers. Factors Determining Network Performance. Security and Privacy Issues. Cellular Digital Packet Data. PC Cellular Communications. Saving Costs Using Cellular Communications.

9. Telecommunications Technologies.

Providing New Business Opportunities. The Internet. The Internet Evolution. The Internet Today. Internet Protocol Addresses. Domain Names. Internet Architecture. NAPS. Backbone Networks. Feeder Networks. Internet Performance Considerations. Internet II, or Internet2. The World Wide Web. Internet Service Providers. Making Money with Web Sites. Regulating the Internet. New Internet Capabilities. Intranets. Hardware Configurations. Extranets. Key Internet Telecommunications Applications. Voice over IP, or Internet Telephony. Video Teleconferencing, or Videoconferencing. Virtual Private Networks. Developing New Business Using the Internet. The Better Mouse Trap Misconception. Service Orientation. Real World Delivery. Dot COM (.COM) Business Opportunities. Accessing the Internet. Dial-up Access. High-Speed Access. Cable Modems. Cable Television Network Evolution. Cable Modem Operating Frequencies. High-Definition Television. Cable Modem Network Components. Cable Modem Services. Major Market Vendors and Competition. Digital Subscriber Lines. Digital Subscriber Line Technology. Digital Subscriber Line Offerings. Upgrading Digital Loop Carriers. Digital Subscriber Line Components. Benefits for Telephone Companies. New FCC Rulings.

10. Looking Down the Road.

Convergent Technology Evolution. Universal Communication Appliance. High-speed Networking Service Delivery. The Internet Conquers All. Telecommunication Network Management. Life Cycles.



Published by Pearson (December 19th 2000) - Copyright © 2001