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  5. Training & Development: Communicating for Success

Training & Development: Communicating for Success, 2nd edition

  • Timothy P. Mottet
  • Steven A. Beebe
  • K David Roach

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Overview

Updated in its 2nd edition, Training & Development: Communicating for Successpresents a comprehensive, step-by-step approach to developing training programs organized around the Needs-Centered model of training.Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs. Students are exposed to web-based training and new training technologies and learn how the internet plays a role in training and development. The text also presents students with information about career opportunities in training and development and exercises for practicing and applying what they’ve learned.

Table of contents

In This Section:

I) Brief Table of Contents

II) Detailed Table of Contents

 


I) Brief Table of Contents

 

Chapter 1. Introducing Communication Training        

Chapter 2. Mastering How Adults Learn

Chapter 3. Conducting a Needs Assessment and a Task Analysis

Chapter 4. Developing Objectives and Designing a Curriculum        

Chapter 5. Developing Training Content            

Chapter 6. Using Training Methods        

Chapter 7. Using Web Training for E-Learning

Chapter 8. Using Presentation Aids in Training           

Chapter 9. Developing Training Plans    

Chapter 10. Delivering the Training Session    

Chapter 11. Assessing Learning Outcomes      

Chapter 12. Becoming a Training Professional

 


 

II) Detailed Table of Contents

           

Chapter 1. Introducing Communication Training

Training Defined      

Training and Related Functions       

Training and Communication

Training Steps: An Overview of the Training Process      

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills 

 

Chapter 2. Mastering How Adults Learn

Laws of Learning     

Andragogy Versus Pedagogy

Andragogical Training Applications  

Learning Styles        

Adapting to Different Learning Styles: Recommendations for the Trainer        

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills

 

Chapter 3. Conducting a Needs Assessment and a Task Analysis

Domains of Learning

How to Conduct a Needs Assessment       

How to Assess Needs Without a Comprehensive

Needs Assessment Process 

How to Analyze the Training Task   

How to Prepare a Task Analysis     

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills

 

Chapter 4. Developing Objectives and Designing a Curriculum        

How to Write Training Objectives    

How to Design a Curriculum 

How to Teach a Skill 

How to Make Every Lesson Successful

Summary and Review        

Questions for Discussion and Review        

Questions for Applications and Analysis     

Activities for Applying Principles and Skills 

 

Chapter 5. Developing Training Content            

Sources of Training Material

Processing Training Materials         

Sample Training Content Outlines   

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills 

 

Chapter 6. Using Training Methods        

Lecturing      

Managing Experiential Activities      

Facilitating Group Discussions        

Selecting the Best Training Method 

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills 

 

Chapter 7. Using Web Training for E-Learning

Understanding E-Learning    

Types of Technology Training Tools

Developing Web Training     

Using the Needs-Centered Training Model for E-Learning 

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills 

 

Chapter 8. Using Presentation Aids in Training           

Purposes of Presentation Aids

Strategies for Using Presentation Aids      

Types of Presentation Aids  

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills  

 

Chapter 9. Developing Training Plans    

The Purpose of Training Plans        

Preparing to Write a Training Plan  

Training Plan Formats         

Developing the Participant’s Guide  

Practical Training Plan Tips  

Testing the Training Plan     

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills

 

Chapter 10. Delivering the Training Session    

Planning Your Training Delivery      

How to Connect with Trainees        

How to Manage Potential Conflict in Training Situations    

How to Evaluate and Improve Your Delivery        

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills 

 

Chapter 11. Assessing Learning Outcomes      

Understanding Assessment  

Assessing Affective Learning: Did TheyLike It?     

Assessing Cognitive Learning: Did TheyLearn It?   

Assessing Behavioral Learning: Can They Do It?   

Interpreting Assessment Information        

Summary and Review        

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills 

 

Chapter 12. Becoming a Training Professional

How to Get a Training Job   

How to Identify Training Needs

How to Develop Training Proposals 

Summary and Review        

Resources for the Training Professional    

Questions for Discussion and Review        

Questions for Application and Analysis      

Activities for Applying Principles and Skills

 

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Published by Pearson (January 18th 2012) - Copyright © 2013