First Line Management programme

Overview

This course will help you to navigate key responsibilities in a first line management role, such as managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; and building relationships internally and externally.

This course is for those who are currently a team leader or supervisor in their workplace or intend to work in a first line management role in the future.

In addition, the learning content is mapped to the Team Leader/Supervisor Level 3 Apprenticeship Standard and covers the knowledge component of Pearson's regulated optional qualifications BTEC Level 3 Certificate for Managers and BTEC Level 3 Diploma for Managers.

 

Learning outcomes

Upon completion of this course you will learn how to efficiently manage people, projects and resources for overall organisational success. 

The programme consists of six units:

  • Unit 1: Principles of Leadership
  • Unit 2: Principles of Managing Operations and Budgets
  • Unit 3: Principles of Managing People
  • Unit 4: Principles of Communication and Relationship Management
  • Unit 5: Principles of Project Management
  • Unit 6: Understanding Personal Effectiveness as a Manager

Please note: Units 1-5 are available to purchase as individual short courses. A module from each of these units is available to sample.

Sample a module

 

Ready to purchase?

Request a callback to discuss your organisation's requirements and our pricing model.

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Duration

Over 49 hours of content + activities

Type

Online anytime, blended learning

Level

Level 3 (in England)

Audience

UK only