First Line Management programme

Unit 1: Principles of Leadership
Unit 2: Principles of Managing Operations and Budgets
Unit 3: Principles of Managing People
Unit 4: Principles of Communication and Relationship Management
Unit 5: Principles of Project Management
Unit 6: Understanding Personal Effectiveness as a Manager

Overview

This course will help you to navigate key responsibilities in a first line management role, such as managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; and building relationships internally and externally.

This course is ideal for those who are currently team leaders or supervisors in their workplace or those who intend to work in a first line management role in the future.

In addition, the learning content is mapped to the Team Leader/Supervisor Level 3 Apprenticeship Standard and covers the knowledge component of Pearson's regulated optional qualifications BTEC Level 3 Certificate for Managers and BTEC Level 3 Diploma for Managers.