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Out of print

Foundations of Intercultural Communication

Guo-Ming Chen, University of Rhode Island

William J. Starosta, Howard University

©1998 |Pearson | Out of print

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Overview

Description

Written by two leading scholars in this fast-developing field, this exciting new text surveys the entire field of intercultural communication, presenting to undergraduate and graduate students the broad range of important themes, issues, and theoretical positions relevant today. In addition, the text treats the history of the field, covers important subjects like ethics and multiculturalism, and describes the way in which new advances in theory are starting to diverge from earlier emphases. In short, this is the broadest, most inclusive overview of the field of intercultural communication now available.

Features

The focus on theory not only allows students to examine all of the major schools of thought on the subject but also encourages critical thinking and asks students to “rethink” or reconcile contradictory theories that have emerged over the years.

The coverage of ethics, unique to this text, asks students to consider the important social, philosophical, and human dimensions of intercultural communication.

Chapter One provides a precise, coherent history of the study of intercultural communication, giving students a solid base of information on the subject.

A chapter on training allows students to gain a number of practical insights that may be very useful to them in international post-graduation careers.

“Research Highlights,” a recurring boxed feature, contains synopses of important contributions to the scholarly literature and is presented in digest form so students may easily understand an academic argument that has furthered our understanding of the field.

Table of Contents

All chapters close with “Recap,” “Rethink,” and “Questions for Discussion.”

I.FOUNDATION.

1.Introduction to Intercultural Communication.

Why Study Intercultural Communication?

A Short History of Intercultural Communication.

Outline of the Book.

2.Communication and Culture.

The Communication Process.

The Nature of Culture.

Intercultural Communication.

3.Cultural Perception and Values.

The Nature of Perception.

Cultural Influence on Perception.

Stereotypes.

Prejudice.

Origins of Stereotypes and Prejudice.

The Nature of Values.

Values and Communication.

Cultural Value Orientation.

Models for the Study of Cultural Value Orientations.

II.CONTEXT.

4.Language and Culture.

Linguistics.

The Structure of Human Language.

Characteristics of Language.

Variations of Human Language.

Language and Culture.

Cultural Value Orientations and Language Expressions.

5.Nonverbal Communication and Culture.

The Nature of Nonverbal Communication.

Nonverbal and Verbal Communication.

Functions of Nonverbal Communication.

Characteristics of Nonverbal Communication.

The Structure of Nonverbal Communication.

Nonverbal Communication and Culture.

Intercultural Skills in Nonverbal Communication.

III.INTERACTION.

6.Intercultural Relationship Development.

The Nature of Human Relationship.

Stages of Relationship Development.

Theories of Relationship Development.

Relationship Development and Culture.

Third-Culture Building.

7.Intercultural Conflict Management.

The Nature of Conflict.

Cultural Influence on Conflict Management.

Determinant Factors of Conflicts.

Effective Management of Intercultural Conflict.

8.Intercultural Adaptation.

Culture Shock and Intercultural Adaptation.

Perspectives on the Study of Intercultural Adaptation.

Dimensions of Intercultural Adaptation.

Stages of Intercultural Adaptation.

Models for the Study of Intercultural Adaptation.

9.Listening between Co-Cultures.

Levels of Listening.

Components of Intercultural Listening.

Intercultural Listening as Qualitative Research.

Stepping Outside to Listen.

Narrative Listening.

How to Listen Across Co-Cultures.

IV.APPLICATION.

10.Cultural Diversity and Multiculturalism.

The Challenge of Cultural Diversity.

Cultural Diversity in Organizations.

Managing a Culturally Diverse Workforce.

Techniques for Diversity Management in Organizations.

Multicultural Education.

Stages of the Process of Multiculturalism.

The Need for Intercultural Sensitivity.

11.Intercultural Communication Competence.

The Nature of Communication Competence.

Culture and Communication Competence.

Approaches to the Study of Intercultural Communication Competence.

Dimensions and Components of Intercultural Communication Competence.

12.Intercultural Training.

Why Intercultural Training?

Effects of Intercultural Training.

Goals of Intercultural Training.

Models of Intercultural Training.

Intercultural Training Techniques.

Evaluation of Intercultural Training.

V.ETHICAL ISSUES AND THE FUTURE.

13.Ethics and the Future of Intercultural Communication.

The Nature of Intercultural Communication Ethics.

Principles of Ethical Intercultural Communication.

Ethical Rules for Intercultural Communication.

The Future of Intercultural Communication.

Increasing or Decreasing Intercultural Contact.

Unity Versus Division.

The Study of Intercultural Communication.

References.

Index.

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