Lean Mindset, The: Ask the Right Questions
©2014 |Addison-Wesley Professional | Out of print
Through cutting-edge research and case studies from leading organizations, including Spotify, Ericsson, Intuit, GE Healthcare, Pixar, CareerBuilder, and Intel, you’ll discover proven patterns for developing that mindset. You’ll see how to cultivate product teams that act like successful startups, create the kind of efficiency that attracts customers, and leverage the talents of bright, creative people.
The Poppendiecks weave lean principles throughout this book, just as those principles must be woven throughout the fabric of your truly lean organization.
Learn How To
Lean approaches to software development have moved from novelty to widespread use, in large part due to the principles taught by Mary and Tom Poppendieck in their pioneering books. Now, in The Lean Mindset, the Poppendiecks take the next step, looking at a company where multidiscipline teams are expected to ask the right questions, solve the right problems, and deliver solutions that customers love.
Preface ix
About the Authors xi
Introduction 1
Lean Is a Mindset 3
How Mindsets Work 4
The Fabric of Lean 6
Chapter 1: The Purpose of Business 11
The Rise of Rational Economics 11
Case: Who Are Our Customers? 15
The Rise of Rational Work Systems 19
Case: Working Together at Ford 23
Cooperative Work Systems 26
Case: When Workers Are Volunteers 32
Questions to Ponder 36
Chapter 2: Energized Workers 39
Full Potential 39
A Challenge That Changed the World 45
The Science of Expertise 55
When Can We Trust Intuition? 64
Questions to Ponder 69
Chapter 3: Delighted Customers 71
Ask the Right Questions 71
Solve the Right Problems 75
Design a Compelling Experience 81
Develop the Right Products 92
A Design Toolbox 96
Questions to Ponder 99
Chapter 4: Genuine Efficiency 101
What Is Efficiency? 101
Lessons in Flow: Ericsson 102
Lessons in Speed: CareerBuilder 110
Lessons in Learning: Lean Startup 115
Build the Right Thing: Spotify 119
Questions to Ponder 129
Chapter 5: Breakthrough Innovation 131
Seeing the Future 131
Focus 135
Change the Focus 141
An Innovation Checklist 155
Questions to Ponder 158
Epilogue 159
References 163
Index 169
Pearson offers affordable and accessible purchase options to meet the needs of your students. Connect with us to learn more.
K12 Educators: Contact your Savvas Learning Company Account General Manager for purchase options. Instant Access ISBNs are for individuals purchasing with credit cards or PayPal.
Savvas Learning Company is a trademark of Savvas Learning Company LLC.
Poppendieck & Poppendieck
©2014  | Addison-Wesley Professional
Format | ePub | |
ISBN-13: | 9780133258622 | |
Online purchase price | $31.99 | Students, buy or rent this eText |
Availability |
Live
|
Mary Poppendieck has led teams implementing solutions in everything from enterprise supply-chain management to digital media.
Tom Poppendieckhas been an enterprise analyst, architect, and agile process mentor. Their company, Poppendieck LLC, specializes in bringing lean techniques to product development.
The Poppendiecks are the authors of Lean Software Development, winner of the 2004 Jolt Software Development Productivity Award; Implementing Lean Software Development; and Leading Lean Software Development (all from Addison-Wesley).
We're sorry! We don't recognize your username or password. Please try again.
The work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.
You have successfully signed out and will be required to sign back in should you need to download more resources.