Part I: The Negotiation Mindset
1. Negotiation starts from within
2. Defining the negotiation mission statement
3. Setting the goal
4. Establishing the objective
5. Gathering the necessary information
6. Deciding the best approach for the negotiation
7. Negotiating virtually
Part II: The Negotiation Process
8. Designing the right environment for the negotiation
9. Creating value in negotiations
10. Taking the lead in the negotiation
11. Opening the negotiation
12. Successfully executing the dealing phase
13. Closing the deal
14. Keeping the momentum after the negotiation