Upcoming System Maintenance – 24th April and 1st May
It is part of Pearson’s mission to provide you with high performing, robust and secure services. To ensure our infrastructure continues to do just that, we will be carrying out maintenance work on two days in April:
| Date | Time |
| Sunday, 24th April | 4:00 am – 10:00 am Japan Time |
| Sunday, 1st May | 4:00 am – 10:00 am Japan Time |
During this time, the proficiency test(s) your organization uses will be impacted.
| Assessment | Impact on testing | Impact on administration platform |
| Versant tests | Tests will not be delivered or scored. All modalities affected including remote proctoring through HirePro, API delivered tests, and Practice tests purchased via ecommerce. |
ScoreKeeper platform will be offline. HirePro will be available to view existing results. Score Lookup will not display results. |
| English Benchmark Young Learners | Tests will not be delivered or scored. | School Portal will be available to view existing results. |
Level Test, Level Test (3 Skills) |
School Portal will be available to view existing results. | School Portal will be available to view existing results. |
| Benchmark Test | Tests should not be launched and will not be scored. | Test Hub will be available to view existing results and assign future tests. |
We strongly advise you not to start tests just before the maintenance starts as scoring will be impacted.
We apologize for any inconvenience this may cause and thank you for your patience. If you have any questions, please don’t hesitate to contact your local Pearson representative.