Technical Communication: Process and Product, MLA Update

Technical Communication: Process and Product, MLA Update, 9th edition

  • Sharon J. Gerson, 
  • Steven M. Gerson

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Overview

Technical Communication: Process and Product shows how to produce all forms of written and oral technical communication with easy-to-follow instructions. Interesting scenarios and examples feature real people on the job to make the text relatable, regardless of your major.

Published by Pearson (July 14th 2021) - Copyright © 2017

ISBN-13: 9780137442614

Subject: Composition

Category: Technical Communication

Table of contents

1. An Introduction to Technical Communication
2. Digital Communication
3. The Communication Process
4. Objectives in Technical Communication
5. Audience Recognition
6. Ethical Considerations
7. Document Design
8. Visual Aids
9. Routine Correspondence
10. The Job Search
11. Communicating To Persuade
12. Social Media
13. Web Sites and Online Help
14. Technical Descriptions and Process Analyses
15. Instructions, User Manuals, And Standard Operating
16. Research
17. Short, Informal Reports
18. Long, Formal Reports
19. Proposals and Business Plans
20. Oral Presentations

Appendix A: Grammar, Punctuation, Mechanics, and Spelling
Appendix B: Parenthetical Source Citations and Documentation

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