The Free Retake Request Form will become available once exam delivery begins on October 31, 2025. Best of luck on your exam!

For other questions or concerns, please email AdobeOnVUE@pearson.com. 

*Offer Details: Voucher code confers a 60% discount on the list price of one (1) Adobe Certified Professional exam. Limit one per person. Offer applies only to exams delivered by Certiport through Pearson VUE’s OnVUE remote delivery service. Scheduling begins August 4, 2025 and ends on December 29, 2025 at 11:59 PM UK. Customers must schedule their exam during this window or the promo code will be invalid. Exam delivery dates will be available from October 31, 2025 at 12:00 AM UK and end on December 31, 2025 at 11:59 PM UK. All exams scheduled per this offer must be delivered by December 31, 2025 at 11:59 PM UK. Per this offer, in the event that a candidate does not pass an exam, they may request a retake voucher through our free retake request form. Retake vouchers will be emailed to the address provided and are only good for the same candidate who initially took an exam and for the same exam initially taken. Retake exams may only be scheduled during the window of October 31, 2025 to January 6, 2026 at 11:59 UK for an exam delivery date within the window of November 2, 2025 to January 9, 2026 at 11:59 PM UK. Click here for instructions on scheduling an exam. Local taxes may apply. Offer may not be redeemed for cash, credit, or refund. Exams under this offer will be available in English only. Adobe Certified Professional exams through OnVUE are not available in Cuba, Iran, Japan, North Korea, and Sudan. Additional terms and conditions may apply. Void where prohibited or restricted by law.