Business Communication Essentials, Canadian Edition, 5th edition

Published by Pearson Canada (July 7, 2020) © 2020

  • Courtland L. Bovee
  • John V. Thill
  • Jean A. Scribner British Columbia Institute of Technology
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Communication is the most valuable skill that graduates can bring into the workforce, but it is one of the most challenging to teach. Business Communication Essentials blends the timeless fundamentals of communication with contemporary techniques and an emphasis on business-English improvement. To help students succeed from their first day on the job, Business Communication Essentials presents the full range of on-the-job skills that today's communicators need, from writing conventional printed reports to using the latest digital, social, mobile, and visual media.

  1. Understanding Business Communication in Today's Workplace
  2. Mastering Team Skills and Interpersonal Communication
  3. Planning Business Messages
  4. Writing Business Messages
  5. Completing Business Messages
  6. Crafting Messages for Electronic Media
  7. Writing Routine and Positive Messages
  8. Writing Negative Messages
  9. Writing Persuasive Messages
  10. Understanding and Planning Reports and Proposals
  11. Writing and Completing Reports and Proposals
  12. Developing Oral and Online Presentations
  13. Building Careers and Writing Résumés
  14. Applying and Interviewing for Employment

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