Introduction to Operations and Supply Chain Management, Global Edition, 5th edition

Published by Pearson (July 1, 2019) © 2019

  • Cecil B. Bozarth North Carolina State University
  • Robert B. Handfield North Carolina State University

eTextbook

from£28.99

  • Create notes, highlights and flashcards
  • Intuitive search, video, quizzes and interactive features
  • Translate text on-screen into over 100 languages
  • Audiobook for on-the-go learning
  • AI-powered support*

*Available for some titles

£73.99

  • A print text (hardcover or paperback)
  • Free shipping

MyLab

£48.61

  • Reach every student with personalized support
  • Customize courses with ease
  • Optimize learning with dynamic study tools

For courses in operations and supply chain management.

An integrated approach to operations and supply chain management

Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both operations and supply chain management (SCM). The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source. The 5th Edition contains updated content and thorough coverage of analytical tools and techniques that students will apply to their careers in operations and SCM. It explores these topics in an interesting and relatable manner, providing students with real-world examples and easy-to-understand material.

MyLab Operations Management is not included. Students, if MyLab Operations Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyLab Operations Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

Reach every student by pairing this text with MyLab Operations Management

MyLabTM is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student.

  • Professional Profiles feature individuals working in the operations and supply chain area -- their company and industry, experiences and responsibilities, and their advice to others entering the field.
  • Chapter 3 teaches students about 3D printing (additive manufacturing) and how it promises to change the volume/variety trade-offs for many manufactured items.
  • Comprehensive coverage of traditional OM areas such as quality, capacity, queuing, forecasting, inventory, planning and control, and project management introduce students to these topics and how they apply to supply chain management. Microsoft® Excel® spreadsheets are incorporated into the text and homework.
  • Chapter 1 includes employability skills that students develop by studying the course and incorporating the learnings from this book into their daily lives.
  • Updated Chapter 1 discussion of long-term trends include the concepts of agility.
  • Text supports students’ critical-thinking skills with dozens of frameworks managers use to support problem solving, including the Six Sigma methodology (Chapter 4), decision tree analysis (Chapter 6), sourcing portfolio analysis (Chapter 7), and project management tools (Chapter 14).
  • Opening case studies in many of the chapters reflect the changing business conditions and challenges facing operations and supply chain managers.
  • A Supply-Chain Operations Reference model provides info on key professional groups in operations and supply chain management areas.
  • Chapter Problems test students’ knowledge and ensure they are absorbing major concepts.

Integrated presentations help students understand the link between operations and supply chain management

· Professional Profiles feature individuals working in the operations and supply chain area -- their company and industry, experiences and responsibilities, and their advice to others entering the field.

· Chapter 3 teaches students about 3D printing (additive manufacturing) and how it promises to change the volume/variety trade-offs for many manufactured items.

Students gain employability skills to attract hiring managers in a variety of business settings

· Chapter 1 includes employability skills that students develop by studying the course and incorporating the learnings from this book into their daily lives.

· Chapter 1 features a discussion of long-term trends include the concepts of agility.

Real-world examples and descriptive models provide students with a visual understanding of the flow and processes

· Opening case studies in many of the chapters reflect the changing business conditions and challenges facing operations and supply chain managers.

MyLabTM Operations Management is not included. Students, if MyLab Operations Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyLab Operations Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

What is Pearson eTextbook?

  • A lightweight, lower cost, digital replacement for a print textbook
  • A digital reading experience that takes advantage of digital capabilities to better deliver content to learners
  • Accessible on any device via browser and Pearson+ mobile app

Why choose Pearson eTextbook?

  • Students can study in a flash with instant, ready-made Pearson flashcards or easily create their own
  • Enhanced search with a minimum of three characters allows students to search media, images, key terms and their own notes
  • Pearson eTextbook embed videos and other interactives directly in the text to bring concepts to life
  • Pearson eTextbook features clear and engaging content from experienced authors. Each eTextbook is designed to help students reach their potential with a mix of learning features including problem-solving exercises, reflection questions and real-world examples.
  • Pearson eTextbook, optimised for mobile, seamlessly integrates videos and other rich media with the text and gives students access to their textbook anytime, anywhere.
  • PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS
  • 1. Introduction to Operations and Supply Chain Management
  • 2. Operations and Supply Chain Strategies
  • PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT
  • 3. Process Choice and Layout Decisions in Manufacturing and Services
  • 4. Business Processes
  • 5. Managing Quality
  • 6. Managing Capacity
  • PART III: ESTABLISHING SUPPLY CHAIN LINKAGES
  • 7. Supply Management
  • 8. Logistics
  • PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS
  • 9. Forecasting
  • 10. Sales and Operations Planning (Aggregate Planning)
  • 11. Managing Inventory throughout the Supply Chain
  • 12. Managing Production across the Supply Chain
  • 13. JIT / Lean Production
  • PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT
  • 14. Managing Projects
  • 15. Developing Products and Services

Need help? Get in touch

MyLab

Reach every student with MyLab®. This flexible digital platform combines trusted author content, online assessments and customisable features so you can personalise learning and improve results, one student at a time.

Pearson eText

Extend learning beyond the classroom. Pearson eText is an easy-to-use digital textbook. It lets students customise how they study and learn with enhanced search and the ability to create flashcards, highlight and add notes all in one place. The mobile app lets students learn wherever life takes them, offline or online.

Video
Play
Privacy and cookies
By watching, you agree Pearson can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Empower your students, in class and beyond

Meet students where they are with MyLab®, and capture their attention in every lecture, activity, and assignment using immersive content, customized tools, and interactive learning experiences in your discipline.