Human Resource Management, Global Edition, 16th edition

Published by Pearson (August 19, 2019) © 2020

  • Gary Dessler Florida International University

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This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States.

For courses in management.

Modern human resources: technology, social media, and management

Human Resource Management provides students with an introduction to the daily tools and skills they’ll need to function as successful managers -- in both human resources and business in general. With a practical approach, the text explores the evolution of the field, highlighting the introduction of revolutionary new technologies and social media platforms. The 16th Edition focuses on the positive impacts technology has had on the HR field. For example, the ability to vet potential employees on the internet has shifted more HR responsibilities to managers, leaving HR departments with more time to carry out strategic, long-term endeavors for boosting employee performance and engagement. With a heavy focus on emerging industry trends, the text prepares students with everything they need to be successful managers and HR personnel in the 21st century.

Pearson MyLab Management is not included. Students, if Pearson MyLab Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson MyLab Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

Reach every student by pairing this text with Pearson MyLab Management

MyLabTM is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student.

Tools to help solve teaching and learning challenges

  • A focus on building students’ management skills via How to Deal with a Charge of Discrimination, How to Write a Job Description, How to Interview Job Candidates, and How to Discipline an Employee activities, ensures they’ll be well-equipped to perform their daily management responsibilities.
  • New - Strategic Context features in chapter openers show how actual HR managers adjusted their actions to achieve company goals, relating new skills and technologies to the real world.
  • A fully integrated “Hotel Paris” Strategy Case and Map provide the most comprehensive coverage of strategic human resource management in any HR survey text. The continuing case helps students connect with the material by showing how a hotel company’s HR director creates policies and procedures that improve employee morale, and therefore its services, to achieve business goals. The map helps students understand the hotel’s decisions step by step.
  • New and Updated -7 new End-of-Chapter Cases, featuring real-life companies such as Starbucks, Tesla, Tektronix, Uber, HubSpot, Vice Media, and a meatpacking firm, relate chapter concepts to real settings -- making the material relevant to students. Most of the other chapters’ application cases were also updated.
  • An Employee Engagement Guide for Managers demonstrates how real managers use human resource activities to improve employee engagement.
  • New - Building Employee Engagement further integrates the chapter’s topics and makes the book more coherent.

Engaging pedagogical features that introduce new trends in the field of HR

  • Updated - Trends Shaping HR connects students with emerging technologies, social media sources, and sciences that help HR departments vet and pursue new talent, align company and employee goals, and more.
  • New - HR in Action and the Gig Economy show how companies are managing gig workers’ HR needs (e.g., how to recruit, screen, train, appraise, and manage the safety of gig workers).
  • Updated - New material has been embedded in chapter topics, practical examples, and research insights, all accompanied by hundreds of new endnotes from 2015—2018.
  • Know Your Employment Law boxes list the practical implications of employment law that apply to chapter topics, such as those related to recruitment, selection, training, and safety.
  • Diversity Counts provide tips and insights for managing a diverse workforce, dealing with issues such as gender bias in selection decisions, performance appraisals, and bonus plans.

Management tools and practices HR managers use to improve performance

Accompanying questions test students’ knowledge and are also available in MyLab Management.

  • Improving Performance: HR as a Profit Center show how HR departments increase performance by reducing costs and boosting revenues.
  • Improving Performance: HR Tools for Line Managers and Small Businesses describe specific tools that line managers and entrepreneurs can use when implementing HR tactics.
  • Updated - Improving Performance: Managing HR Around the Globe takes a global look at HR management, exploring the different tools used and challenges faced in departments around the world.
  • Improving HR through HRIS demonstrates how HR leaders use technology to improve performance.

MyLabTM Management is not included. Students, if Pearson MyLab Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson MyLab Management should only be purchase

Tools to help solve teaching and learning challenges

  • Strategic Context features in chapter openers show how actual HR managers adjusted their actions to achieve company goals, relating new skills and technologies to the real world.
  • 7 new End-of-Chapter Cases, featuring real-life companies such as Starbucks, Tesla, Tektronix, Uber, HubSpot, Vice Media, and a meatpacking firm, relate chapter concepts to real settings -- making the material relevant to students. Most of the other chapters’ application cases were also updated.
  • Building Employee Engagement further integrates the chapter’s topics and makes the book more coherent.

Engaging pedagogical features that introduce new trends in the field of HR

  • Trends Shaping HR connects students with emerging technologies, social media sources, and sciences that help HR departments vet and pursue new talent, align company and employee goals, and more.
  • HR in Action and the Gig Economy show how companies are managing gig workers’ HR needs (e.g., how to recruit, screen, train, appraise, and manage the safety of gig workers).
  • Material has been embedded in chapter topics, practical examples, and research insights, all accompanied by hundreds of new endnotes from 2015–2018.

Management tools and practices HR managers use to improve performance

  • Improving Performance: Managing HR Around the Globe takes a global look at HR management, exploring the different tools used and challenges faced in departments around the world.

MyLabTM Management is not included. Students, if Pearson MyLab Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson MyLab Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

Pearson eText is a simple-to-use, mobile-optimized, personalized reading experience available within MyLab. It lets students highlight, take notes, and review key vocabulary all in one place -- even when offline. Seamlessly integrated videos and other rich media engage students and give them access to the help they need, when they need it. Educators can easily share their own notes with students so they see the connection between their eText and what they learn in class.

PART ONE: INTRODUCTION   

1. Introduction to Human Resource Management  

2. Equal Opportunity and the Law

3. Human Resource Management Strategy and Performance

 

PART TWO: RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT 

4. Job Analysis and the Talent Management Process

5. Personnel Planning and Recruiting

6. Employee Testing and Selection   

7. Interviewing Candidates

 

PART THREE: TRAINING AND DEVELOPMENT

8. Training and Developing Employees  

9. Performance Management and Appraisal

10. Managing Careers and Retention

 

PART FOUR: COMPENSATION

11. Establishing Strategic Pay Plans  

12. Pay for Performance and Financial Incentives

13. Benefits and Services  

 

PART FIVE: ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT

14. Building Positive Employee Relations   

15. Labor Relations and Collective Bargaining

16. Safety, Health, and Risk Management

17. Managing Global Human Resources

18. Managing Human Resources in Small and Entrepreneurial Firms

 

APPENDICES

Appendix A: HRCI PHR® and SPHR® Certification Body of Knowledge

Appendix B: About the Society for Human Resource Management (SHRM) Body of Competency and Knowledge™ Model and Certification Exams

Appendix C: Comprehensive Cases

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