Technical Communication, Global Edition, 15th edition

Complete coverage for any course in technical communication, business communication, or professional writing
Today's workplace requires writing emails, memos, letters, andinformal reports, as well as more complex communications such as formal reports, proposals, web pages, and presentations. Technical Communication, 15th Edition guides students to write persuasively, effectively, and with perspective on technological innovations and global communications.
Lannon and Gurak incorporate the interpersonal, logical, ethical,and cultural demands of different forms of workplace communications, and encourage the development of skills students will need to navigate these considerations. Building on research and writing skills, the authors prepare students for technical writing in any field. The 15th Edition incorporates the latest innovations in workplace communication and today's technologically sophisticated, diverse, and global workforce, while retaining and expanding upon the features that have made it a best-seller in technical communication.

Samples

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• Cases emulate real-world procedural and ethical challenges in technical communication and encourage students to make appropriate choices.
• Sample documents annotated by the authors model various forms of technical writing, such as questionnaires and summaries. Each document identifies the key features of a form and illustrates the steps required to make it effective.
• Guidelines synthesise chapter information to help students prepare specific documents.
• Consider This boxes highlight real-world applications of important issues that students are likely to encounter.
• Checklists reiterate key components and facets of different types of technical communication and provide cross-references to relevant sections within the text.
• Projects—general, team, global, and digital and social media—at the end of each chapter help students apply what they have learned.