Communication Coach transcript

Communicating effectively in English is crucial in today's global workplace, but not every employee feels confident with it.

That's where Communication Coach comes in.

Integrated into Microsoft Teams, it empowers your organization to strengthen their English, speak with confidence, and unlock their full potential right within the flow of work.

Communication Coach helps employees improve their communication skills by analyzing their recorded meetings.
After each recorded Teams meeting, employees receive personalized communication coaching.

A simple feedback card shows how they performed, highlighting their key strengths and most important areas to improve.
Whether it's communication skills, vocabulary, grammar, or pronunciation, feedback is clear and actionable.

From there, employees can practice instantly in Microsoft Teams.
They see better ways to say things and use them right away in real work moments.

From the feedback card, employees can dive into their learner dashboard.
Here, they can see the soft skills badges they have collected and review their performance highlights and main growth opportunities from past calls.

They can also see their progress using Pearson's Global Scale of English, giving a clear snapshot of where they started and where they're headed within the industry standard framework for English proficiency.

To build skills further, employees can step into role-play scenarios with our digital tutor, with the flexibility to practice through human avatars or voice-only interactions.

In these workplace simulations, they practice both the language and soft skills essential to their role, receiving bite-sized feedback after each session that adds to their overall progress.

It works with Microsoft Copilot and understands how you communicate over time.
By combining Microsoft Copilot with your personal communication profile — your strengths, recurring mistakes, clarity patterns, confidence signals, and communication habits — it becomes a Communication Coach AI agent built around you.

With Communication Coach, growth happens in every interaction, every conversation, every day.

Empower your organization to speak with confidence, collaborate without barriers, and grow into the roles they deserve.

For HR and learning leaders: take a look at the average GSE level of your employees and how different cohorts are performing within your business, including a detailed breakdown and who is most actively using Communication Coach, to gain a clear picture of your organization's communication growth so you can see real progress, celebrate success and scale development company-wide.

With Communication Coach Growth happens at every level.

One learner, one team, one organization at a time.

Learning that comes to life right in the flow of work with Communication Coach.