Returns
Your return options
Returns information
Custom print products invoiced on or after November 1, 2021 cannot be returned.
If you aren’t satisfied with your purchase, you may return your items in resalable condition within 30 days for a full refund.
To make sure you receive credit for your return, please affix the barcode that comes with the RMA to the outside of the package. Returns received without an RMA will be rejected. Customers are responsible for return shipping fees for any return received without an RMA.
For guests (non-registered customers)
Please submit your return request using 'Contact Us'
Return to
Returns should be shipped, by traceable carrier, prepaid to:
Pearson Canada Operations Centre
Consumer Returns Department
195 Harry Walker Parkway North
Newmarket, Ontario
L3Y 7B4
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