Business Communication Essentials, Canadian Edition, 6th edition

Published by Pearson Canada (2 January 2025) © 2026

  • Courtland L. Bovee
  • John V. Thill
  • Jean A. Scribner British Columbia Institute of Technology

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Title overview

Business Communication Essentials offers you the opportunity to practise communication skills that will help you get jobs and advance in today’s workplace. In the words of one Canadian business leader, your communication skills can give you “a sustainable competitive advantage. Technology changes rapidly but your ability to write and speak clearly will support you throughout your career

Table of contents

  1. Professional Communication in Today’s Digital, Social, and Mobile World
  2. Collaboration, Interpersonal Communication, and Business Etiquette
  3. Planning Business Messages
  4. Writing Business Messages
  5. Completing Business Messages
  6. Crafting Messages for Digital Media
  7. Writing Routine and Positive Messages
  8. Writing Negative Messages
  9. Writing Persuasive Messages
  10. Understanding and Planning Reports and Proposals
  11. Writing and Completing Reports and Proposals
  12. Developing Oral and Online Presentations
  13. Building Careers and Writing Résumés
  14. Applying and Interviewing for Employment

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