Foundations in Human Services Practice: A Generalist Perspective on Individual, Agency, and Community, 1st edition

Published by Pearson (December 24, 2013) © 2014
Judith T. Herzberg

Title overview

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  • Multimedia includes: Video links, Learning Objectives, Flashcards, and Key Topic and Chapter Review Quizzes. (See page 90 for examples.)

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Additional text features include:

  • Explores Micro, Mezzo, and Macro approaches to practices - This title examines the diverse roles of human services practices. Areas covered include:  

    • Micro-level approaches - the mechanics of interviewing, methods of advocacy, and techniques for making persuasive arguments

    • Mezzo-level practices - an overview of nonprofit structure and operations, practical approaches to working with and supervising human service workers, fundraising and administration

    • Macro-level practices - differentiations between grassroots organizing and agency based community organizing, organized interest groups, types of lobbyists, and practical approaches to preparing for a lobbying campaign at the state level

  • Develops critical thinking skills - Standard boxes, indicated by the National Standards series band, help students to build their critical thinking skills. Multimedia resources highlighted throughout each chapter further engage students learning.

  • Builds writing skills - Chapter review assessments in each chapter helps students develop their assessment and writing skills in preparation for certification exams.

  • Provides readers with a sense of professional identity - A history of human services, from the colonial period to the modern day, helps readers understand the sources and importance of current practices and institutions. This historical introduction also provides a concrete explanation of how the human services profession differs from other helping fields giving students an appreciation of the progressive history.  

Table of contents

 

In this Section:

    I) Brief Table of Contents

    II) Detailed Table of Contents

 


I) Brief Table of Contents

 

SECTION ONE: DIRECT SERVICE

Chapter 1: Case Management Theories

Chapter 2: Case Management: A Human Services Practice

Chapter 3: Interviewing: A Human Services Practice

 

SECTION TWO: ORANIZATIONAL SERVICE

Chapter 4: Nonprofit Structure and Function

Chapter 5: Human Services Management and Supervision

Chapter 6: Fundraising in Human Services

 

SECTION THREE: COMMUNITY SERVICE

Chapter 7: The Essentials of Advocating

Chapter 8: Becoming a Community Organizer

Chapter 9: Lobbying in the Political Arena

 


II) Detailed Table of Contents

 

SECTION ONE: DIRECT SERVICE

Chapter 1: Case Management Theories

A Historical Perspective of Case Management

Case Management Models and Theories

System Theories

 

Chapter 2: Case Management: A Human Services Practice

Case Management Assessment

Gathering Information

Analyzing Information

Drawing Conclusions

Case Management Planning

Planning Goals with the Client

Strategy Planning

Monitoring Outcomes

Legal Guardianship and Case Management

 

Chapter 3: Interviewing: A Human Services Practice

Different Interview Types and Formats

Interviewing Process

General Interviewing Skills

Legal Concerns in Human Services Practice

Case Study: General Intake Interview

 

SECTION TWO: ORANIZATIONAL SERVICE

Chapter 4: Nonprofit Structure and Function

The Evolution of the American Nonprofit Sector

Features of Nonprofit Organizations

The Roles of Nonprofit Human Services Organizations

 

Chapter 5: Human Services Management and Supervision

The Nonprofit Hierarchy

Management Theories, Models, and Approaches

Managing Human Service Volunteers

Managing Diversity in the Workplace

 

Chapter 6: Fundraising in Human Services

Fundraising Strategies

Fundr

Author bios

Judith T. Herzberg holds a PhD in Human Services, an MA in Psychology, and a BA in Business Administration. She began her career as a licensed practical nurse working in hospitals and long-term care facilities. She later served in various administrative roles in nonprofit health and human service organizations. In addition, she served on nonprofit boards and was involved in community programs that served homeless women and children, abused women, and people with HIV/AIDS.

 

She began her career in higher education in direct service roles to students, then taught at the Rutgers University Multicultural Institute before moving to Brookdale Community College, where she taught both psychology and human services courses. Dr. Herzberg has served as President of the Mid-Atlantic Consortium for Human Services, Vice-President of the New England Organization for Human Services, and as a member of the Board of the National Organization for Human Services. In 2005 she received the NOHS President’s Award for contributions to the field.

 

Currently, Dr. Herzberg serves on the Commission on Disability of Watertown, Massachusetts. She is also writing two new human services textbooks, one focused on ethical decision-making and the other on multicultural approaches to practice.

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