Inspirational Manager: How To Build Relationships That Deliver Results, 2nd edition

Published by Pearson Business (March 17, 2011) © 2011

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Title overview

Inspirational managers earn more respect, suffer less stress and produce better results than other managers. Want to be one? This book tells you how.

Drawing on the experiences of real inspirational managers, facing real challenges and managing real people, Inspirational Manager, now in it’s second edition, gives you the tools and techniques to ensure that people notice you and say – “now there’s a great manager!”.

Table of contents

Acknowledgements

1          It’s got to be better than this!

  • The benefits of being an inspirational manager
  • The Field of Dreams
  • Now over to you

2          What it takes to be an inspirational manager

  • So you want to be an inspirational manager
  • What sort of manager are you?
  • Moving from effective to inspirational
  • Summary
  • Action plan

3                    The beliefs of an inspirational manager

  • What inspirational managers believe in
  • The benefits of being an inspirational manager
  • Managing upwards in an inspirational way
  • Summary
  • Action plan

4          Keep on learning

  • Developing your emotional muscle
  • Where will I find this learning?
  • Yourself as a role model
  • Summary
  • Action plan

5                    Focusing your attention

  • Why focus matters
  • Identifying your natural focus
  • Crisis of focus
  • Can I have balanced focus and still be ambitious?
  • Summary
  • Action plan

6            The inspirational manager as coach

  • The differences between coaching and mentoring
  • Using a coaching style
  • Purpose of coaching
  • Coaching interventions
  • Stages in a coaching session
  • Giving advice
  • Summary
  • Action plan

7            Building inspirational teams

  • Team framework
  • Developing your own team style
  • Summary
  • Action plan

 

8          The performance management process
  • Performance management feels very demanding
  • Valuing performance management 
  • The essence of inspirational performance management
  • Setting up inspirational performance management
  • Examples of inspirational performance management
  • The inspirational performance management process
  • Summary
  • Action plan

 

9                    Making the most of delegation

  • What is delegation
  • Assess your workload
  • The process of delegation
  • Making the best use of mistakes
  • Summary
  • Action plan

10                Day-to-day talent management

  • Stages of talent management
  • How will I fit it all in?
  • Lack of opportunity in the organisation
  • Summary
  • Action plan

11                Managing serial achievers 

  • The Life Alignment Curve
  • Managing through the Life Alignment Curve 
  • Summary
  • Action plan

12                Setting up your team for success 

  • Getting to grips with core talent
  • Understanding achiever style 
  • Creating an environment for success 
  • Summary
  • Action plan

 

13                Holding the tough conversations

  • Addressing performance issues

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