Introduction to Operations and Supply Chain Management, 6th edition

Published by Pearson (March 9, 2026) © 2027

  • Robert B. Handfield North Carolina State University
  • Frank Montabon Iowa State University
  • Cecil B. Bozarth North Carolina State University
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Title overview

Introduction to Operations and Supply Chain Management covers the rising impact of supply chains on business outcomes, consumer product satisfaction, and technology and innovation. Drawing from dozens of problem-solving frameworks, you’ll learn to make connections between business needs and the tools and techniques of operations, purchasing and logistics.

The 6th Edition explores operations and supply chain challenges in a post-COVID world, including climate change, geopolitical shifts and economic instability. New content addresses relevant challenges and opportunities presented by AI, machine learning, advanced analytics and evolving technologies. Plus, many new cases and examples demonstrate the modern complexities of OM and SCM.

Table of contents

  1. Introduction to Operations and Supply Chain Management
  2. Operations and Supply Chain Strategies
  3. Process Choice and Layout Decisions in Manufacturing and Services
  4. Business Processes
  5. Managing Quality
  6. Managing Capacity
  7. Supply Management
  8. Logistics
  9. Forecasting
  10. Sales and Operations Planning (Aggregate Planning)
  11. Managing Inventory throughout the Supply Chain
  12. Managing Production across the Supply Chain
  13. JIT / Lean Production
  14. Managing Projects
  15. Developing Products and Services

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