Management Information Systems:Managing the Digital Firm, 18th edition

Published by Pearson (6 February 2025) © 2026

  • Kenneth C. Laudon New York University
  • Jane P. Laudon New York University
  • Carol G. Traver Azimuth Interactive, Inc , New York University

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In this eTextbook — More ways to learn

  • More support. Get AI help with personalized summaries, instant explanations, and quick translations.
  • More flexible. Start learning right away, on any device.
  • More interactive. Learn through audio, video, and practice.
  • More memorable. Study better with notes, highlights, and flashcards.

Title overview

Management Information Systems: Managing the Digital Firm provides a comprehensive introduction to Information Systems that draws connections between MIS and business performance. The authors present real-world case studies that explain how well-known companies use IT to solve problems and achieve their objectives. This real-world approach helps you develop sought-after skills, learn to lead IS-related management discussions, and use IT to meet bottom-line results.

The 18th Edition has been updated to cover important contemporary topics including the latest on AI, sustainability, cloud computing and analytics. Other topics receiving fresh coverage include Internet of Things (IoT), big data and business intelligence.

Table of contents

Part 1. Organizations, Management and the Networked Enterprise

  1. Information Systems in Global Business Today
  2. Global E-Business and Collaboration
  3. Information Systems, Organizations and Strategy
  4. Ethical and Social Issues in Information Systems

Part 2. Information Technology Infrastructure

  1. IT Infrastructure and Emerging Technologies
  2. Foundations of Business Intelligence: Databases and Information Management
  3. Telecommunications, the Internet and Wireless Technology
  4. Securing Information Systems

Part 3. Key System Applications for the Digital Age

  1. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
  2. E-commerce: Digital Markets, Digital Goods
  3. Artificial Intelligence
  4. Enhancing Decision Making with Data Analytics and Business Intelligence

Part 4. Building and Managing Systems

  1. Building Information Systems
  2. Making the Business Case for Information Systems and Managing Projects
  3. Managing Global Information Systems

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