Operations and Process Management, 7th edition

Published by Pearson (July 2, 2024) © 2024

  • Nigel Slack Warwick Business School, Warwick University
  • Alistair Brandon-Jones University of Bath , School of Management
  • Nicola Burgess University of York
eTextbook in Pearson+

Details

  • A print edition

This product is expected to ship within 3-6 business days for US and 5-10 business days for Canadian customers.

Products list

Details

  • A print edition

This product is expected to ship within 3-6 business days for US and 5-10 business days for Canadian customers.

Title overview

The must-read textbook designed for operations management modules at MBA, postgraduate or executive MBA level.

For all those who wish to successfully manage business operations, Operations and Process Management 7th edition is an essential guide, providing a relevant, real-world understanding of core principles you will need to know. It approaches each topic from a managerial perspective, equipping you for a career in operations, and now incorporates new Responsible Operations boxes to highlight the ethical, social and environmental issues associated with operations decisions.

Table of contents

  • Preface
  • Acknowledgements
  • Chapter 1 Operations and Processes
  • Chapter 2: Operations and Strategy Impact
  • Chapter 3: Product and Service Innovation
  • Chapter 4: Scope and Structure
  • Chapter 5: Process Positioning
  • Chapter 6: Process Analysis
  • Chapter 7: Supply Chain Management
  • Chapter 8: Capacity Management
  • Chapter 9: Inventory Management
  • Chapter 10: Operations Planning and Control
  • Chapter 11: Improvement
  • Chapter 12: Lean Operations
  • Chapter 13: Quality
  • Chapter 14: Risk and Resilience
  • Chapter 15: Project Management
  • Index

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