Operations and Supply Chain Management, 15th edition

Published by Pearson (May 13, 2025) © 2026

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University
eTextbook in Pearson+

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.
Products list

Access details

  • Pearson+ eTextbook with study tools
  • Instant access once purchased
  • Register with a Course ID, a link from your instructor or an LMS link (Blackboard™, Canvas™, Moodle or D2L®)

Features

  • Interactive digital learning experience
  • Help when and where you need it
  • Instant feedback on assignments
  • Apps and study tools

Title overview

Over the past 40 years, Operations and Supply Chain Management has reached 2 million readers with employable skills in operations management (OM). Taking a practical approach, the authors provide unmatched behind-the-scenes coverage organized around 10 OM strategy decisions.

The 15th Edition adds a new focus on supply chain management (SCM), reflecting its critical role in operations. New SCM and AI material and problems, along with real-world applications and company vignettes, offer the modern context and problem-solving practice needed for career success. In this edition, a new running Video Case on Oregon State University’s football stadium rebuild shows OM and SCM in action.

Table of contents

PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT

  1. Operations and Productivity
  2. Operations Strategy in a Global Environment
  3. Project Management
  4. Forecasting

PART 2: DESIGNING OPERATIONS

  1. Design of Goods and Services
    • Supplement 5: Sustainability in the Supply Chain
  2. Managing Quality
    • Supplement 6: Statistical Process Control
  3. Process Strategies
    • Supplement 7: Capacity and Constraint Management
  4. Location Strategies
  5. Layout Strategies
  6. Human Resources, Job Design, and Work Measurement

PART 3: MANAGING OPERATIONS

  1. Supply Chain Management
    • Supplement 11: Supply Chain Management Analytics
  2. Inventory Management
  3. Aggregate Planning and S&OP
  4. Material Requirements Planning (MRP) and ERP
  5. Short-Term Scheduling
  6. Lean Operations
  7. Maintenance and Reliability

PART 4: BUSINESS ANALYTICS MODULES

  • A. Decision-Making Tools
  • B. Linear Programming
  • C. Transportation Models
  • D. Waiting-Line Models
  • E. Learning Curves
  • F. Simulation
  • G. Applying Analytics to Big Data in Operations Management

Online tutorials

  • Statistical Tools for Managers
  • Acceptance Sampling
  • The Simplex Method of Linear Programming
  • The MODI and VAM Methods of Solving Transportation Problems
  • Vehicle Routing and Scheduling

Need help?Get in touch